HM can't validate license after upgrading to win8.1
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  1. #1
    Junior Member
    Join Date
    Jun 2013
    Posts
    1

    Default HM can't validate license after upgrading to win8.1

    Installed windows 8.1 today, which broke holdem manager. Launching the program (as an administrator, either in compatibility mode with previous generations or not) brings up a prompt that the program must be authorized by an administrator. Clicking either authorize or cancel brings up the page that says a valid licence can not be found.

    I actually originally had HM1 but decided when it wasn't working I may as well upgrade to HM2. So I bought the upgrade, installed HM2 and can't get that to work. Same symptoms. I have made sure this program is exempted in the windows firewall. The error message is below:


    Code:
    License Failure Details
    --------------------------------------------------
    2013-06-27 1:18:45 AM
    SharedLicenseHelper
    --------------------------------------------------
    
    A valid license could not be obtained for 'Hold'em Manager'. Please contact PASG, LLC for assistance.
    
    DETAILS
    
    No licenses found in the suggestion cache.
    
    No compiled licenses found.
    
    No licenses found in C:\Program Files (x86)\Holdem Manager 2.
    
    Could not validate license "Evaluation Edition (TRY-)" in C:\ProgramData\XHEO INC\SharedLicenses\Holdem Manager 2.lic.
    	Detected tampering or unauthorized removal of secure storage.
    
    Could not validate license "Purchased Edition (HM2-)" in C:\ProgramData\XHEO INC\SharedLicenses\Holdem Manager 2.lic.
    	License has not been unlocked with a serial number.
    
    Could not validate license "Evaluation Edition (TRY-)" in HMLicense.
    	Detected tampering or unauthorized removal of secure storage.
    
    Could not validate license "Purchased Edition (HM2-)" in HMLicense.
    	License has not been unlocked with a serial number.
    
    Could not validate license "Evaluation Edition (TRY-)" in C:\ProgramData\XHEO INC\SharedLicenses\Holdem Manager 2.lic.
    	Detected tampering or unauthorized removal of secure storage.
    
    Could not validate license "Evaluation Edition (TRY-)" in HMLicense.
    	Detected tampering or unauthorized removal of secure storage.
    
    Could not validate license "Evaluation Edition (TRY-)" in C:\ProgramData\XHEO INC\SharedLicenses\Holdem Manager 2.lic.
    	Detected tampering or unauthorized removal of secure storage.
    	An administrator must run the application at least once before limited users can be validated.
    
    Could not validate license "Evaluation Edition (TRY-)" in HMLicense.
    	Detected tampering or unauthorized removal of secure storage.
    	An administrator must run the application at least once before limited users can be validated.
    
    System Info
    --------------------------------------------------
    
    Timestamp: 2013-06-27T01:18:45 / 2013-06-26T21:18:45
    Entry Assembly: HoldemManager, Version=2.0.0.7779, Culture=neutral, PublicKeyToken=null
    Base Directory: C:\Program Files (x86)\Holdem Manager 2\
    Platform: Windows Vista 64-bit [6.2 Build 9200]
    OS Version: 6.2.9200.0
    CLR Version: 4.0.30319.32559
    Process Bitness: 64-bit
    Culture: en-CA / en-US
    Encoding: Western European (Windows)
    IIS Available: True
    Machine Code: 5J6D3-TVVPS-GP1SW-1U4UU
    
    Assemblies
    --------------------------------------------------
    
    Anonymously Hosted DynamicMethods Assembly *
    	0.0.0.0 / 0.0.0.0 for .NET  
    	Dynamic Assembly
    
    Composite.Layout *
    	1.0.0.0 / 1.0.0.0 for .NET  
    	C:\Program Files (x86)\Holdem Manager 2\Composite.Layout.dll
    
    DeployLX.Licensing.v4 *
    	4.1.2000.0 / 4.1 r4609 for .NET 2.0 
    	C:\Program Files (x86)\Holdem Manager 2\DeployLX.Licensing.v4.dll
    
    HMClass *
    	1.0.0.0 / 1.0.0.0 for .NET  
    	C:\Program Files (x86)\Holdem Manager 2\HMClass.dll
    
    HMLicense *
    	1.0.0.0 / 1.0.0.0 for .NET  
    	C:\Program Files (x86)\Holdem Manager 2\HMLicense.dll
    
    HoldemManager *
    	2.0.0.7779 / 2.0.0.7779 for .NET  
    	C:\Program Files (x86)\Holdem Manager 2\HoldemManager.exe
    
    HoldemManager.Infrastructure *
    	1.0.0.0 / 1.0.0.0 for .NET  
    	C:\Program Files (x86)\Holdem Manager 2\HoldemManager.Infrastructure.dll
    
    HoldemManager.Infrastructure.Logging *
    	1.0.0.0 / 1.0.0.0 for .NET  
    	C:\Program Files (x86)\Holdem Manager 2\HoldemManager.Infrastructure.Logging.dll
    
    HoldemManager.Modules.Services.Configuration *
    	1.0.0.0 / 1.0.0.0 for .NET  
    	C:\Program Files (x86)\Holdem Manager 2\Modules\HoldemManager.Modules.Services.Configuration.dll
    
    ICSharpCode.SharpZipLib *
    	0.85.5.452 / 0.85.5.452 for .NET  
    	C:\Program Files (x86)\Holdem Manager 2\ICSharpCode.SharpZipLib.dll
    
    Microsoft.Practices.Composite
    	4.0.0.0 / 4.0.0.0 for .NET  
    	C:\Program Files (x86)\Holdem Manager 2\Microsoft.Practices.Composite.dll
    
    Microsoft.Practices.Composite.Presentation
    	4.0.0.0 / 4.0.0.0 for .NET  
    	C:\Program Files (x86)\Holdem Manager 2\Microsoft.Practices.Composite.Presentation.dll
    
    Microsoft.Practices.Composite.UnityExtensions
    	4.0.0.0 / 4.0.0.0 for .NET  
    	C:\Program Files (x86)\Holdem Manager 2\Microsoft.Practices.Composite.UnityExtensions.dll
    
    Microsoft.Practices.ServiceLocation
    	1.0.0.0 / 1.0.0.0 for .NET  
    	C:\Program Files (x86)\Holdem Manager 2\Microsoft.Practices.ServiceLocation.dll
    
    Microsoft.Practices.Unity
    	2.0.414.0 / 2.0.414.0 for .NET  
    	C:\Program Files (x86)\Holdem Manager 2\Microsoft.Practices.Unity.dll
    
    Microsoft.Windows.Shell
    	3.5.41019.1 / 3.5.41019.1 for .NET  
    	C:\Program Files (x86)\Holdem Manager 2\Microsoft.Windows.Shell.dll
    
    mscorlib
    	4.0.0.0 / 4.0 r32559 for .NET 4.0 
    	C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorlib.dll
    
    Nini *
    	1.1.0.0 / 1.1.0.0 for .NET  
    	C:\Program Files (x86)\Holdem Manager 2\Nini.dll
    
    NoteCaddy.Business *
    	1.0.0.0 / 1.0.0.0 for .NET  
    	C:\Program Files (x86)\Holdem Manager 2\NoteCaddy.Business.dll
    
    PresentationCore *
    	4.0.0.0 / 4.0 r32559 for .NET 4.0 
    	C:\WINDOWS\Microsoft.Net\assembly\GAC_64\PresentationCore\v4.0_4.0.0.0__31bf3856ad364e35\PresentationCore.dll
    
    PresentationFramework *
    	4.0.0.0 / 4.0 r32559 for .NET 4.0 
    	C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\PresentationFramework\v4.0_4.0.0.0__31bf3856ad364e35\PresentationFramework.dll
    
    PresentationFramework.Aero2 *
    	4.0.0.0 / 4.0 r32559 for .NET 4.0 
    	C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\PresentationFramework.Aero2\v4.0_4.0.0.0__31bf3856ad364e35\PresentationFramework.Aero2.dll
    
    PresentationFramework.Classic *
    	4.0.0.0 / 4.0 r32559 for .NET 4.0 
    	C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\PresentationFramework.Classic\v4.0_4.0.0.0__31bf3856ad364e35\PresentationFramework.Classic.dll
    
    PresentationFramework-SystemData *
    	4.0.0.0 / 4.0 r32559 for .NET 4.0 
    	C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\PresentationFramework-SystemData\v4.0_4.0.0.0__b77a5c561934e089\PresentationFramework-SystemData.dll
    
    PresentationFramework-SystemXml *
    	4.0.0.0 / 4.0 r32559 for .NET 4.0 
    	C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\PresentationFramework-SystemXml\v4.0_4.0.0.0__b77a5c561934e089\PresentationFramework-SystemXml.dll
    
    PresentationFramework-SystemXmlLinq *
    	4.0.0.0 / 4.0 r32559 for .NET 4.0 
    	C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\PresentationFramework-SystemXmlLinq\v4.0_4.0.0.0__b77a5c561934e089\PresentationFramework-SystemXmlLinq.dll
    
    RibbonControlsLibrary *
    	4.0.0.11019 / 4.0.0.11019 for .NET  
    	C:\Program Files (x86)\Holdem Manager 2\RibbonControlsLibrary.dll
    
    System
    	4.0.0.0 / 4.0 r32559 for .NET 4.0 
    	C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\System\v4.0_4.0.0.0__b77a5c561934e089\System.dll
    
    System.Configuration
    	4.0.0.0 / 4.0 r32559 for .NET 4.0 
    	C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\System.Configuration\v4.0_4.0.0.0__b03f5f7f11d50a3a\System.Configuration.dll
    
    System.Core
    	4.0.0.0 / 4.0 r32559 for .NET 4.0 
    	C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\System.Core\v4.0_4.0.0.0__b77a5c561934e089\System.Core.dll
    
    System.Data
    	4.0.0.0 / 4.0 r32559 for .NET 4.0 
    	C:\WINDOWS\Microsoft.Net\assembly\GAC_64\System.Data\v4.0_4.0.0.0__b77a5c561934e089\System.Data.dll
    
    System.Drawing
    	4.0.0.0 / 4.0 r32559 for .NET 4.0 
    	C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\System.Drawing\v4.0_4.0.0.0__b03f5f7f11d50a3a\System.Drawing.dll
    
    System.Management
    	4.0.0.0 / 4.0 r32559 for .NET 4.0 
    	C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\System.Management\v4.0_4.0.0.0__b03f5f7f11d50a3a\System.Management.dll
    
    System.Numerics
    	4.0.0.0 / 4.0 r32559 for .NET 4.0 
    	C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\System.Numerics\v4.0_4.0.0.0__b77a5c561934e089\System.Numerics.dll
    
    System.Runtime
    	4.0.0.0 / 4.0 r32559 for .NET 4.0 
    	C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\System.Runtime\v4.0_4.0.0.0__b03f5f7f11d50a3a\System.Runtime.dll
    
    System.Web
    	4.0.0.0 / 4.0 r32559 for .NET 4.0 
    	C:\WINDOWS\Microsoft.Net\assembly\GAC_64\System.Web\v4.0_4.0.0.0__b03f5f7f11d50a3a\System.Web.dll
    
    System.Web.Services
    	4.0.0.0 / 4.0 r32559 for .NET 4.0 
    	C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\System.Web.Services\v4.0_4.0.0.0__b03f5f7f11d50a3a\System.Web.Services.dll
    
    System.Windows.Forms
    	4.0.0.0 / 4.0 r32559 for .NET 4.0 
    	C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\System.Windows.Forms\v4.0_4.0.0.0__b77a5c561934e089\System.Windows.Forms.dll
    
    System.Xaml
    	4.0.0.0 / 4.0 r32559 for .NET 4.0 
    	C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\System.Xaml\v4.0_4.0.0.0__b77a5c561934e089\System.Xaml.dll
    
    System.Xml
    	4.0.0.0 / 4.0 r32559 for .NET 4.0 
    	C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\System.Xml\v4.0_4.0.0.0__b77a5c561934e089\System.Xml.dll
    
    System.Xml.Linq
    	4.0.0.0 / 4.0 r32559 for .NET 4.0 
    	C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\System.Xml.Linq\v4.0_4.0.0.0__b77a5c561934e089\System.Xml.Linq.dll
    
    UIAutomationProvider *
    	4.0.0.0 / 4.0 r32559 for .NET 4.0 
    	C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\UIAutomationProvider\v4.0_4.0.0.0__31bf3856ad364e35\UIAutomationProvider.dll
    
    UIAutomationTypes *
    	4.0.0.0 / 4.0 r32559 for .NET 4.0 
    	C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\UIAutomationTypes\v4.0_4.0.0.0__31bf3856ad364e35\UIAutomationTypes.dll
    
    Windows.Foundation *
    	255.255.255.255 /  for .NET  
    	C:\WINDOWS\system32\WinMetadata\Windows.Foundation.winmd
    
    WindowsBase *
    	4.0.0.0 / 4.0 r32559 for .NET 4.0 
    	C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\WindowsBase\v4.0_4.0.0.0__31bf3856ad364e35\WindowsBase.dll
    
    WPFLocalizeExtension *
    	1.0.0.0 / 1.0.0.0 for .NET  
    	C:\Program Files (x86)\Holdem Manager 2\WPFLocalizeExtension.dll
    
    WPFVisifire.Charts *
    	4.5.0.9 / 4.5.0.9 for .NET  
    	C:\Program Files (x86)\Holdem Manager 2\WPFVisifire.Charts.dll
    
    Xceed.Wpf.Controls.v4.2 *
    	4.2.0.0 / 4.2.0.0 for .NET  
    	C:\Program Files (x86)\Holdem Manager 2\Xceed.Wpf.Controls.v4.2.dll
    
    Xceed.Wpf.DataGrid.ThemePack.1.v4.2 *
    	4.2.0.0 / 4.2.0.0 for .NET  
    	C:\Program Files (x86)\Holdem Manager 2\Xceed.Wpf.DataGrid.ThemePack.1.v4.2.dll
    
    Xceed.Wpf.DataGrid.ThemePack.3.v4.2 *
    	4.2.0.0 / 4.2.0.0 for .NET  
    	C:\Program Files (x86)\Holdem Manager 2\Xceed.Wpf.DataGrid.ThemePack.3.v4.2.dll
    
    Xceed.Wpf.DataGrid.v4.2 *
    	4.2.0.0 / 4.2.0.0 for .NET  
    	C:\Program Files (x86)\Holdem Manager 2\Xceed.Wpf.DataGrid.v4.2.dll
    
    Xceed.Wpf.Themes.LiveExplorer.v2.0 *
    	2.0.0.0 / 2.0.0.0 for .NET  
    	C:\Program Files (x86)\Holdem Manager 2\Xceed.Wpf.Themes.LiveExplorer.v2.0.dll
    
    Xceed.Wpf.Themes.Office2007.v2.0 *
    	2.0.0.0 / 2.0.0.0 for .NET  
    	C:\Program Files (x86)\Holdem Manager 2\Xceed.Wpf.Themes.Office2007.v2.0.dll
    
    Xceed.Wpf.Themes.v2.0 *
    	2.0.0.0 / 2.0.0.0 for .NET  
    	C:\Program Files (x86)\Holdem Manager 2\Xceed.Wpf.Themes.v2.0.dll
    
    
    
    Stack Trace
    --------------------------------------------------
       at SharedLicenseHelper.Required(Boolean silent)
       at HoldemManager.Modules.Services.Configuration.ConfigurationService..ctor(IUnityContainer container, IEventAggregator aggregator, Boolean showWizard)
       at HoldemManager.Modules.Services.Configuration.ConfigurationServiceModule.RegisterViewsAndServices()
       at HoldemManager.Modules.Services.Configuration.ConfigurationServiceModule.Initialize()
       at Microsoft.Practices.Composite.Modularity.ModuleInitializer.Initialize(ModuleInfo moduleInfo)
       at Microsoft.Practices.Composite.Modularity.ModuleManager.InitializeModule(ModuleInfo moduleInfo)
       at Microsoft.Practices.Composite.Modularity.ModuleManager.LoadModulesThatAreReadyForLoad()
       at Microsoft.Practices.Composite.Modularity.FileModuleTypeLoader.LoadModuleType(ModuleInfo moduleInfo)
       at Microsoft.Practices.Composite.Modularity.ModuleManager.LoadModuleTypes(IEnumerable`1 moduleInfos)
       at Microsoft.Practices.Composite.UnityExtensions.UnityBootstrapper.InitializeModules()
       at HoldemManager.Bootstrapper.InitializeModules()
       at Microsoft.Practices.Composite.UnityExtensions.UnityBootstrapper.Run(Boolean runWithDefaultConfiguration)
       at HoldemManager.App.OnStartup(StartupEventArgs e)
       at System.Windows.Application.<.ctor>b__1(Object unused)
       at System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Int32 numArgs)
       at MS.Internal.Threading.ExceptionFilterHelper.TryCatchWhen(Object source, Delegate method, Object args, Int32 numArgs, Delegate catchHandler)
       at System.Windows.Threading.DispatcherOperation.InvokeImpl()
       at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
       at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
       at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)
       at System.Windows.Threading.DispatcherOperation.Invoke()
       at System.Windows.Threading.Dispatcher.ProcessQueue()
       at System.Windows.Threading.Dispatcher.WndProcHook(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
       at MS.Win32.HwndWrapper.WndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
       at MS.Win32.HwndSubclass.DispatcherCallbackOperation(Object o)
       at System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Int32 numArgs)
       at MS.Internal.Threading.ExceptionFilterHelper.TryCatchWhen(Object source, Delegate method, Object args, Int32 numArgs, Delegate catchHandler)
       at System.Windows.Threading.Dispatcher.LegacyInvokeImpl(DispatcherPriority priority, TimeSpan timeout, Delegate method, Object args, Int32 numArgs)
       at MS.Win32.HwndSubclass.SubclassWndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam)
       at MS.Win32.UnsafeNativeMethods.DispatchMessage(MSG& msg)
       at MS.Win32.UnsafeNativeMethods.DispatchMessage(MSG& msg)
       at System.Windows.Threading.Dispatcher.PushFrameImpl(DispatcherFrame frame)
       at System.Windows.Application.RunInternal(Window window)
       at System.Windows.Application.Run()
       at HoldemManager.App.Main()

  2. #2
    Junior Member
    Join Date
    Jun 2013
    Posts
    1

    Default I have same problems

    Hi,

    I have same problem when I upgrade Windows 8 to Windows 8.1 Customer Preview Edition

    I tried to reinstrall HM2 by this Thread http://forums.holdemmanager.com/gene...e-license.html , however it didn't work well.



    This is my error information.

    Code:
    License Failure Details
    --------------------------------------------------
    2013/06/27 10:46:53
    SharedLicenseHelper
    --------------------------------------------------
    
    A valid license could not be obtained for 'Hold'em Manager'. Please contact PASG, LLC for assistance.
    
    DETAILS
    
    No licenses found in the suggestion cache.
    
    No compiled licenses found.
    
    No licenses found in C:\Program Files (x86)\Holdem Manager 2.
    
    Could not validate license "Evaluation Edition (TRY-)" in C:\ProgramData\XHEO INC\SharedLicenses\Holdem Manager 2.lic.
    	Detected tampering or unauthorized removal of secure storage.
    	Detected tampering or unauthorized removal of secure storage.
    
    Could not validate license "Purchased Edition (HM2-)" in C:\ProgramData\XHEO INC\SharedLicenses\Holdem Manager 2.lic.
    	Detected tampering or unauthorized removal of secure storage.
    
    Could not validate license "Evaluation Edition (TRY-)" in HMLicense.
    	Detected tampering or unauthorized removal of secure storage.
    
    Could not validate license "Purchased Edition (HM2-)" in HMLicense.
    	Detected tampering or unauthorized removal of secure storage.
    
    Could not validate license "Evaluation Edition (TRY-)" in C:\ProgramData\XHEO INC\SharedLicenses\Holdem Manager 2.lic.
    	Detected tampering or unauthorized removal of secure storage.
    
    Could not validate license "Purchased Edition (HM2-)" in C:\ProgramData\XHEO INC\SharedLicenses\Holdem Manager 2.lic.
    	Detected tampering or unauthorized removal of secure storage.
    
    Could not validate license "Purchased Edition (HM2-)" in C:\ProgramData\XHEO INC\SharedLicenses\Holdem Manager 2.lic.
    	Detected tampering or unauthorized removal of secure storage.
    	An administrator must run the application at least once before limited users can be validated.
    
    Could not validate license "Evaluation Edition (TRY-)" in HMLicense.
    	Detected tampering or unauthorized removal of secure storage.
    
    Could not validate license "Purchased Edition (HM2-)" in HMLicense.
    	Detected tampering or unauthorized removal of secure storage.
    
    Could not validate license "Purchased Edition (HM2-)" in HMLicense.
    	Detected tampering or unauthorized removal of secure storage.
    	An administrator must run the application at least once before limited users can be validated.
    
    Could not validate license "Evaluation Edition (TRY-)" in C:\ProgramData\XHEO INC\SharedLicenses\Holdem Manager 2.lic.
    	Detected tampering or unauthorized removal of secure storage.
    	An administrator must run the application at least once before limited users can be validated.
    
    Could not validate license "Evaluation Edition (TRY-)" in HMLicense.
    	Detected tampering or unauthorized removal of secure storage.
    	An administrator must run the application at least once before limited users can be validated.
    
    System Info
    --------------------------------------------------
    
    Timestamp: 2013-06-27T10:46:53 / 2013-06-27T19:46:53
    Entry Assembly: HoldemManager, Version=2.0.0.7785, Culture=neutral, PublicKeyToken=null
    Base Directory: C:\Program Files (x86)\Holdem Manager 2\
    Platform: Windows Vista 64-bit [6.2 Build 9200]
    OS Version: 6.2.9200.0
    CLR Version: 4.0.30319.32559
    Process Bitness: 64-bit
    Culture: ja-JP / ja-JP
    Encoding: 日本語 (シフト JIS)
    IIS Available: True
    Machine Code: UAUVW-LJV21-3UMVR-9RP3T-VVU3F
    
    Assemblies
    --------------------------------------------------
    
    Anonymously Hosted DynamicMethods Assembly *
    	0.0.0.0 / 0.0.0.0 for .NET  
    	Dynamic Assembly
    
    Composite.Layout *
    	1.0.0.0 / 1.0.0.0 for .NET  
    	C:\Program Files (x86)\Holdem Manager 2\Composite.Layout.dll
    
    DeployLX.Licensing.v4 *
    	4.1.2000.0 / 4.1 r4609 for .NET 2.0 
    	C:\Program Files (x86)\Holdem Manager 2\DeployLX.Licensing.v4.dll
    
    HMClass *
    	1.0.0.0 / 1.0.0.0 for .NET  
    	C:\Program Files (x86)\Holdem Manager 2\HMClass.dll
    
    HMLicense *
    	1.0.0.0 / 1.0.0.0 for .NET  
    	C:\Program Files (x86)\Holdem Manager 2\HMLicense.dll
    
    HoldemManager *
    	2.0.0.7785 / 2.0.0.7785 for .NET  
    	C:\Program Files (x86)\Holdem Manager 2\HoldemManager.exe
    
    HoldemManager.Infrastructure *
    	1.0.0.0 / 1.0.0.0 for .NET  
    	C:\Program Files (x86)\Holdem Manager 2\HoldemManager.Infrastructure.dll
    
    HoldemManager.Infrastructure.Logging *
    	1.0.0.0 / 1.0.0.0 for .NET  
    	C:\Program Files (x86)\Holdem Manager 2\HoldemManager.Infrastructure.Logging.dll
    
    HoldemManager.Modules.Services.Configuration *
    	1.0.0.0 / 1.0.0.0 for .NET  
    	C:\Program Files (x86)\Holdem Manager 2\Modules\HoldemManager.Modules.Services.Configuration.dll
    
    ICSharpCode.SharpZipLib *
    	0.85.5.452 / 0.85.5.452 for .NET  
    	C:\Program Files (x86)\Holdem Manager 2\ICSharpCode.SharpZipLib.dll
    
    Microsoft.Practices.Composite
    	4.0.0.0 / 4.0.0.0 for .NET  
    	C:\Program Files (x86)\Holdem Manager 2\Microsoft.Practices.Composite.dll
    
    Microsoft.Practices.Composite.Presentation
    	4.0.0.0 / 4.0.0.0 for .NET  
    	C:\Program Files (x86)\Holdem Manager 2\Microsoft.Practices.Composite.Presentation.dll
    
    Microsoft.Practices.Composite.UnityExtensions
    	4.0.0.0 / 4.0.0.0 for .NET  
    	C:\Program Files (x86)\Holdem Manager 2\Microsoft.Practices.Composite.UnityExtensions.dll
    
    Microsoft.Practices.ServiceLocation
    	1.0.0.0 / 1.0.0.0 for .NET  
    	C:\Program Files (x86)\Holdem Manager 2\Microsoft.Practices.ServiceLocation.dll
    
    Microsoft.Practices.Unity
    	2.0.414.0 / 2.0.414.0 for .NET  
    	C:\Program Files (x86)\Holdem Manager 2\Microsoft.Practices.Unity.dll
    
    Microsoft.Windows.Shell
    	3.5.41019.1 / 3.5.41019.1 for .NET  
    	C:\Program Files (x86)\Holdem Manager 2\Microsoft.Windows.Shell.dll
    
    mscorlib
    	4.0.0.0 / 4.0 r32559 for .NET 4.0 
    	C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorlib.dll
    
    mscorlib.resources
    	4.0.0.0 / 4.0 r32559 built by: FX45BLUEMPREL for .NET 4.0 built by: FX45BLUEMPREL
    	C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\mscorlib.resources\v4.0_4.0.0.0_ja_b77a5c561934e089\mscorlib.resources.dll
    
    Nini *
    	1.1.0.0 / 1.1.0.0 for .NET  
    	C:\Program Files (x86)\Holdem Manager 2\Nini.dll
    
    NoteCaddy.Business *
    	1.0.0.0 / 1.0.0.0 for .NET  
    	C:\Program Files (x86)\Holdem Manager 2\NoteCaddy.Business.dll
    
    PresentationCore *
    	4.0.0.0 / 4.0 r32559 for .NET 4.0 
    	C:\WINDOWS\Microsoft.Net\assembly\GAC_64\PresentationCore\v4.0_4.0.0.0__31bf3856ad364e35\PresentationCore.dll
    
    PresentationCore.resources *
    	4.0.0.0 / 4.0 r32559 built by: FX45BLUEMPREL for .NET 4.0 built by: FX45BLUEMPREL
    	C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\PresentationCore.resources\v4.0_4.0.0.0_ja_31bf3856ad364e35\PresentationCore.resources.dll
    
    PresentationFramework *
    	4.0.0.0 / 4.0 r32559 for .NET 4.0 
    	C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\PresentationFramework\v4.0_4.0.0.0__31bf3856ad364e35\PresentationFramework.dll
    
    PresentationFramework.Aero2 *
    	4.0.0.0 / 4.0 r32559 for .NET 4.0 
    	C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\PresentationFramework.Aero2\v4.0_4.0.0.0__31bf3856ad364e35\PresentationFramework.Aero2.dll
    
    PresentationFramework.Classic *
    	4.0.0.0 / 4.0 r32559 for .NET 4.0 
    	C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\PresentationFramework.Classic\v4.0_4.0.0.0__31bf3856ad364e35\PresentationFramework.Classic.dll
    
    PresentationFramework.resources *
    	4.0.0.0 / 4.0 r32559 for .NET 4.0 
    	C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\PresentationFramework.resources\v4.0_4.0.0.0_ja_31bf3856ad364e35\PresentationFramework.resources.dll
    
    PresentationFramework-SystemData *
    	4.0.0.0 / 4.0 r32559 for .NET 4.0 
    	C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\PresentationFramework-SystemData\v4.0_4.0.0.0__b77a5c561934e089\PresentationFramework-SystemData.dll
    
    PresentationFramework-SystemXml *
    	4.0.0.0 / 4.0 r32559 for .NET 4.0 
    	C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\PresentationFramework-SystemXml\v4.0_4.0.0.0__b77a5c561934e089\PresentationFramework-SystemXml.dll
    
    PresentationFramework-SystemXmlLinq *
    	4.0.0.0 / 4.0 r32559 for .NET 4.0 
    	C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\PresentationFramework-SystemXmlLinq\v4.0_4.0.0.0__b77a5c561934e089\PresentationFramework-SystemXmlLinq.dll
    
    RibbonControlsLibrary *
    	4.0.0.11019 / 4.0.0.11019 for .NET  
    	C:\Program Files (x86)\Holdem Manager 2\RibbonControlsLibrary.dll
    
    System
    	4.0.0.0 / 4.0 r32559 for .NET 4.0 
    	C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\System\v4.0_4.0.0.0__b77a5c561934e089\System.dll
    
    System.Configuration
    	4.0.0.0 / 4.0 r32559 for .NET 4.0 
    	C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\System.Configuration\v4.0_4.0.0.0__b03f5f7f11d50a3a\System.Configuration.dll
    
    System.Core
    	4.0.0.0 / 4.0 r32559 for .NET 4.0 
    	C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\System.Core\v4.0_4.0.0.0__b77a5c561934e089\System.Core.dll
    
    System.Data
    	4.0.0.0 / 4.0 r32559 for .NET 4.0 
    	C:\WINDOWS\Microsoft.Net\assembly\GAC_64\System.Data\v4.0_4.0.0.0__b77a5c561934e089\System.Data.dll
    
    System.Drawing
    	4.0.0.0 / 4.0 r32559 for .NET 4.0 
    	C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\System.Drawing\v4.0_4.0.0.0__b03f5f7f11d50a3a\System.Drawing.dll
    
    System.Management
    	4.0.0.0 / 4.0 r32559 for .NET 4.0 
    	C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\System.Management\v4.0_4.0.0.0__b03f5f7f11d50a3a\System.Management.dll
    
    System.Numerics
    	4.0.0.0 / 4.0 r32559 for .NET 4.0 
    	C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\System.Numerics\v4.0_4.0.0.0__b77a5c561934e089\System.Numerics.dll
    
    System.Runtime
    	4.0.0.0 / 4.0 r32559 for .NET 4.0 
    	C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\System.Runtime\v4.0_4.0.0.0__b03f5f7f11d50a3a\System.Runtime.dll
    
    System.Web
    	4.0.0.0 / 4.0 r32559 for .NET 4.0 
    	C:\WINDOWS\Microsoft.Net\assembly\GAC_64\System.Web\v4.0_4.0.0.0__b03f5f7f11d50a3a\System.Web.dll
    
    System.Web.Services
    	4.0.0.0 / 4.0 r32559 for .NET 4.0 
    	C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\System.Web.Services\v4.0_4.0.0.0__b03f5f7f11d50a3a\System.Web.Services.dll
    
    System.Windows.Forms
    	4.0.0.0 / 4.0 r32559 for .NET 4.0 
    	C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\System.Windows.Forms\v4.0_4.0.0.0__b77a5c561934e089\System.Windows.Forms.dll
    
    System.Xaml
    	4.0.0.0 / 4.0 r32559 for .NET 4.0 
    	C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\System.Xaml\v4.0_4.0.0.0__b77a5c561934e089\System.Xaml.dll
    
    System.Xml
    	4.0.0.0 / 4.0 r32559 for .NET 4.0 
    	C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\System.Xml\v4.0_4.0.0.0__b77a5c561934e089\System.Xml.dll
    
    System.Xml.Linq
    	4.0.0.0 / 4.0 r32559 for .NET 4.0 
    	C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\System.Xml.Linq\v4.0_4.0.0.0__b77a5c561934e089\System.Xml.Linq.dll
    
    UIAutomationProvider *
    	4.0.0.0 / 4.0 r32559 for .NET 4.0 
    	C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\UIAutomationProvider\v4.0_4.0.0.0__31bf3856ad364e35\UIAutomationProvider.dll
    
    UIAutomationTypes *
    	4.0.0.0 / 4.0 r32559 for .NET 4.0 
    	C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\UIAutomationTypes\v4.0_4.0.0.0__31bf3856ad364e35\UIAutomationTypes.dll
    
    Windows.Foundation *
    	255.255.255.255 /  for .NET  
    	C:\WINDOWS\system32\WinMetadata\Windows.Foundation.winmd
    
    WindowsBase *
    	4.0.0.0 / 4.0 r32559 for .NET 4.0 
    	C:\WINDOWS\Microsoft.Net\assembly\GAC_MSIL\WindowsBase\v4.0_4.0.0.0__31bf3856ad364e35\WindowsBase.dll
    
    WPFLocalizeExtension *
    	1.0.0.0 / 1.0.0.0 for .NET  
    	C:\Program Files (x86)\Holdem Manager 2\WPFLocalizeExtension.dll
    
    WPFVisifire.Charts *
    	4.5.0.9 / 4.5.0.9 for .NET  
    	C:\Program Files (x86)\Holdem Manager 2\WPFVisifire.Charts.dll
    
    Xceed.Wpf.Controls.v4.2 *
    	4.2.0.0 / 4.2.0.0 for .NET  
    	C:\Program Files (x86)\Holdem Manager 2\Xceed.Wpf.Controls.v4.2.dll
    
    Xceed.Wpf.DataGrid.ThemePack.1.v4.2 *
    	4.2.0.0 / 4.2.0.0 for .NET  
    	C:\Program Files (x86)\Holdem Manager 2\Xceed.Wpf.DataGrid.ThemePack.1.v4.2.dll
    
    Xceed.Wpf.DataGrid.ThemePack.3.v4.2 *
    	4.2.0.0 / 4.2.0.0 for .NET  
    	C:\Program Files (x86)\Holdem Manager 2\Xceed.Wpf.DataGrid.ThemePack.3.v4.2.dll
    
    Xceed.Wpf.DataGrid.v4.2 *
    	4.2.0.0 / 4.2.0.0 for .NET  
    	C:\Program Files (x86)\Holdem Manager 2\Xceed.Wpf.DataGrid.v4.2.dll
    
    Xceed.Wpf.Themes.LiveExplorer.v2.0 *
    	2.0.0.0 / 2.0.0.0 for .NET  
    	C:\Program Files (x86)\Holdem Manager 2\Xceed.Wpf.Themes.LiveExplorer.v2.0.dll
    
    Xceed.Wpf.Themes.Office2007.v2.0 *
    	2.0.0.0 / 2.0.0.0 for .NET  
    	C:\Program Files (x86)\Holdem Manager 2\Xceed.Wpf.Themes.Office2007.v2.0.dll
    
    Xceed.Wpf.Themes.v2.0 *
    	2.0.0.0 / 2.0.0.0 for .NET  
    	C:\Program Files (x86)\Holdem Manager 2\Xceed.Wpf.Themes.v2.0.dll
    
    
    
    Stack Trace
    --------------------------------------------------
       場所 SharedLicenseHelper.Required(Boolean silent)
       場所 HoldemManager.Modules.Services.Configuration.ConfigurationService..ctor(IUnityContainer container, IEventAggregator aggregator, Boolean showWizard)
       場所 HoldemManager.Modules.Services.Configuration.ConfigurationServiceModule.RegisterViewsAndServices()
       場所 HoldemManager.Modules.Services.Configuration.ConfigurationServiceModule.Initialize()
       場所 Microsoft.Practices.Composite.Modularity.ModuleInitializer.Initialize(ModuleInfo moduleInfo)
       場所 Microsoft.Practices.Composite.Modularity.ModuleManager.InitializeModule(ModuleInfo moduleInfo)
       場所 Microsoft.Practices.Composite.Modularity.ModuleManager.LoadModulesThatAreReadyForLoad()
       場所 Microsoft.Practices.Composite.Modularity.FileModuleTypeLoader.LoadModuleType(ModuleInfo moduleInfo)
       場所 Microsoft.Practices.Composite.Modularity.ModuleManager.LoadModuleTypes(IEnumerable`1 moduleInfos)
       場所 Microsoft.Practices.Composite.UnityExtensions.UnityBootstrapper.InitializeModules()
       場所 HoldemManager.Bootstrapper.InitializeModules()
       場所 Microsoft.Practices.Composite.UnityExtensions.UnityBootstrapper.Run(Boolean runWithDefaultConfiguration)
       場所 HoldemManager.App.OnStartup(StartupEventArgs e)
       場所 System.Windows.Application.<.ctor>b__1(Object unused)
       場所 System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Int32 numArgs)
       場所 MS.Internal.Threading.ExceptionFilterHelper.TryCatchWhen(Object source, Delegate method, Object args, Int32 numArgs, Delegate catchHandler)
       場所 System.Windows.Threading.DispatcherOperation.InvokeImpl()
       場所 System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
       場所 System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
       場所 System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)
       場所 System.Windows.Threading.DispatcherOperation.Invoke()
       場所 System.Windows.Threading.Dispatcher.ProcessQueue()
       場所 System.Windows.Threading.Dispatcher.WndProcHook(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
       場所 MS.Win32.HwndWrapper.WndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
       場所 MS.Win32.HwndSubclass.DispatcherCallbackOperation(Object o)
       場所 System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Int32 numArgs)
       場所 MS.Internal.Threading.ExceptionFilterHelper.TryCatchWhen(Object source, Delegate method, Object args, Int32 numArgs, Delegate catchHandler)
       場所 System.Windows.Threading.Dispatcher.LegacyInvokeImpl(DispatcherPriority priority, TimeSpan timeout, Delegate method, Object args, Int32 numArgs)
       場所 MS.Win32.HwndSubclass.SubclassWndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam)
       場所 MS.Win32.UnsafeNativeMethods.DispatchMessage(MSG& msg)
       場所 MS.Win32.UnsafeNativeMethods.DispatchMessage(MSG& msg)
       場所 System.Windows.Threading.Dispatcher.PushFrameImpl(DispatcherFrame frame)
       場所 System.Windows.Application.RunInternal(Window window)
       場所 System.Windows.Application.Run()
       場所 HoldemManager.App.Main()

  3. #3
    HM Support sideshow's Avatar
    Join Date
    Aug 2011
    Posts
    2,605

    Default

    Hi,

    Please do all steps carefully and exactly.

    Enable the option to see Hidden Files and Disable “Hide protected operating system files”: How to see hidden files in Windows
    - It should look like this: http://rvgsoftware.fileburst.com/images/hidden.jpg

    1) Make sure your PC name is in English and "in one word" - EN letters and\or digits only used. Control panel - system. If you change it - windows will ask reboot - click later as you will be doing it at a later stage.

    2) Go to Control panes - user accounts and create new windows user (again - EN letters only) and give him admin rights.

    3) Uninstall every antivirus \ firewall you have. Simple disabling them not helps. This will also ask reboot - you will do it Later, in (8)

    4) Uninstall HM2 in the same way.

    5) Now go to this hidden folder
    C:\Users\username\AppData\Roaming\HoldemManager\
    XP: C:\Documents and Settings\{username}\Application Data\HoldemManager
    and delete all files and subfolders there - excluding Database subfolder (it should remain alone)

    6) Now Delete this file C:\ProgramData\XHEO INC\SharedLicenses\ Holdem Manager 2.lic
    (XP path = C:\Documents and Settings\All Users\AppData\XHEO INC\SharedLicenses\ Holdem Manager 2.lic)

    7) Now reboot PC under this new user created in (2)

    8) install hm2 and register it

    9) reboot PC back to old user

    10) Now you can install security software back
    ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, you can do so here: Leave Feedback

  4. #4
    Junior Member
    Join Date
    Jun 2013
    Posts
    1

    Default

    Same problem here, and i think this bug affects most of the users sooner or later. I hope we get a fix soon, because the solution described above is way too much work, and i loose all my settings. Your DRM needs to be reconsidered, since a common sofware update caused an unfixable situation.

  5. #5
    You're out! udbrky's Avatar
    Join Date
    Jul 2008
    Posts
    20,898

    Default

    This is an issue with your windows user account. Using spaces, non-EN/cyrillic characters causes problems with a lot of programs reading and writing to folders. It can also point to a corrupted windows user.

    - If your windows user name has any unique 'cyrillic characters' you may need to create a new windows user with a single EN-US name without any special characters.
    - Uninstall HM2 (and HM1 if it is installed)
    - Create a new windows user in the Control Panel > User Accounts. Make sure it is an Administrator account and has no unique characters in the name (only characters from EN Alphabet)
    - Reboot the PC
    - Log in to the new windows user account

    - Now Delete C:\ProgramData\XHEO INC\SharedLicenses\ Holdem Manager 2.lic (XP Users can find the file at C:\Documents and Settings\All Users\AppData\XHEO INC\SharedLicenses\ Holdem Manager 2.lic)*
    - Reinstall HM2 - http://www.holdemmanager.com/downloa...er_2_Setup.exe
    - and try to register again.
    - If that works, you can reboot, log in to your normal user, and test to make sure everything works before you delete the temporary user.

    *You will need to show system and hidden files. See this tutorial for showing system and hidden files:

    http://hm2faq.holdemmanager.com/ques...in+Windows%3F+

    Please see this to transfer files to a different windows user:

    How to transfer files from one user account to another user account on - Microsoft Community
    Regards udbrky (Chris)

  6. #6
    Junior Member
    Join Date
    Apr 2009
    Posts
    10

    Default

    This is an absolutely insane fix, I am going to be doing this all night for it probably not to work

  7. #7
    You're out! udbrky's Avatar
    Join Date
    Jul 2008
    Posts
    20,898

    Default

    98% of the time, this is the window's user. There's a lot of issues that happen when you create a complex Windows user name. You should always keep it simple, like "roy"
    Regards udbrky (Chris)

  8. #8
    Junior Member
    Join Date
    Apr 2009
    Posts
    10

    Default

    Many users have their windows account attached to their Microsoft e-mail, and it is not possible to change to one word as you can only change it on the Microsoft website and you must enter first and last name in the form, it cannot be just re-named. A new user has to be made, software re-installed and lose a bunch of settings if programs were not installed for every user. I thankfully had my drive cloned so I could go back to 8.0 but just a heads up for you guys, maybe there is a registry key you guys know about...

  9. #9
    You're out! udbrky's Avatar
    Join Date
    Jul 2008
    Posts
    20,898

    Default

    I caution everyone to not run 8.1 as your only OS. You should NEVER do that with a beta.
    Regards udbrky (Chris)

  10. #10
    Junior Member
    Join Date
    Sep 2008
    Posts
    10

    Default

    Quote Originally Posted by udbrky View Post
    98% of the time, this is the window's user. There's a lot of issues that happen when you create a complex Windows user name. You should always keep it simple, like "roy"
    As far as I know you can't create a user name as simple as roy, because Microsoft made you to input a first name AND a last name, so it's gonna have to be like roy something. And there will be a space.

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