Hud not appearing after fulltilt.eu update
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  1. #1
    Member
    Join Date
    Dec 2008
    Posts
    96

    Default Hud not appearing after fulltilt.eu update

    Hey guys
    after i changed fulltilt software to.eu my hud is not showing up anymore.
    I can see importing progress on hem start screen though
    (of course i clicked save hh and chose to correct import file in hem )
    Thank u for a quick answer

  2. #2
    HM Support Patvs's Avatar
    Join Date
    Feb 2009
    Location
    Amsterdam, the Netherlands
    Posts
    33,523

    Default

    -1 To get all your NOTES (!) back copy your old %FTname%.xml file (in the old Program Files/Full Tilt Poker folder) and move it to the new Program Files/Full Tilt Poker.eu folder (overwriting the new file)

    -2 With the update to FullTiltPoker.eu ALL your settings are gone. (seating preferences, saving handhistories, chat: dealer messages went back to ‘normal’ (instead of everything). Either re-setup the settings, or copy your
    C:\Users\%username%\AppData\Local\FullTiltPoker\ to the \FullTiltPoker.eu folder

    -3 Double check the handhistory settings. By default, on my computer it wanted to save handhistories in the following folder:
    C:/Users/%username%/Documents/Handhistory
    I never used this as an import folder before, so you either you have to add this as a new auto import folder, or manually change it back to the previously used folder.

    -4 We're still working on a fix for TableScanner
    -5 If you use HM1: you either have to use TableFinder the first time you play, and allow HM1 to add the new .exe file, or edit the exenames.txt file and manually add:
    Code:
    0,FullTiltPokerEU.exe
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

  3. #3
    Member
    Join Date
    Dec 2008
    Posts
    96

    Default

    soory, but that last post didnt help me, its still not working. on the old ft version everything was fine.
    i updates to .eu, clicked save handhistory in ft software and added the same folder in hem to import from.
    after i played a hand i can see that hem is importing but hud just doesnt show up, further advice please

  4. #4
    Member
    Join Date
    Dec 2008
    Posts
    96

    Default

    after using tablescanner its working again, thanks

  5. #5
    Former HM Support DogNamedBluff's Avatar
    Join Date
    May 2011
    Posts
    5,598

    Default

    Thanks for the update. Please do not hesitate to contact us again if you have any other questions.

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