same problem! waiting for answer! no stats on pokerstars zoom tables!
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  1. #1
    Junior Member
    Join Date
    Aug 2012
    Posts
    14

    Default same problem! waiting for answer! no stats on pokerstars zoom tables!

    same question, when will we get a new release for this problem???!! of course your answer is "soon". but this "soon" lasts a few months already. so ?

  2. #2
    Former HM Support DogNamedBluff's Avatar
    Join Date
    May 2011
    Posts
    5,598

    Default

    HM2 should work on zoom. Please see this FAQ -http://hm2faq.holdemmanager.com/questions/1931/How+to+setup+Holdem+Manager+to+run+with+Poker+Star s+Zoom+Tables

    Please uninstall HM2 and reinstall the latest version: http://www.holdemmanager.com/downloa...er_2_Setup.exe

    Make sure you are running HM2 as an administrator
    1) Go to C:\Program Files\Holdem Manager 2 (Program Files (x86) for the 64bit version)
    2) Right click the HoldemManager.exe and choose "Properties".
    3) Go to the Compatibility Tab and select "Run this program as an Administrator".
    4) Repeat Steps 2 and 3 for HudFuncsApp.exe

    Add exceptions for HM2, PostgreSQL, and any other programs you use for poker to your firewall and anti-virus exceptions lists.
    http://hm2faq.holdemmanager.com/ques...%28Firewall%29

    Turn off User Account Control: http://www.mydigitallife.info/2008/1...windows-7/]How to Disable and Turn Off UAC in Windows 7 My Digital Life

    Run a manual Windows Update and install all updates, including all .net framework updates.
    --
    You need to make sure that this folder

    7/Vista: C:\Users\{username}\AppData\Roaming\HoldemManager\
    Showing hidden files and sytem files and folders: http://www.bleepingcomputer.com/tuto...torial151.html

    XP: C:\Documents and Settings\User_name\Application Data\HoldemManager
    Showing hidden files and sytem files and folders: http://www.microsoft.com/resources/d....mspx?mfr=true

    is not read only and that all permissions are set to full for your user name. The folder will continue showing read only after that, this is an issue in Windows.
    --

    Add:

    - holdemmanager
    - hmimport
    - hmhud
    - all of the easyhook, blitz.dll files and the stars/stars inject files in the hm program files folder - - For windows firewall, you will have to type in the names of these files.
    - pokerstars.exe file
    - postgres and pg_ctl files from postgres\bin

    to your exceptions in your firewall and antivirus.

    Make sure all are running as administrator.

    If you continue to have problems, please reproduce the problem, describe exactly what you were doing, and attach your blitzerror file -

    from c:\programfiles\rvgsoftware\holdemmanager\logs\imp orting

  3. #3
    Former HM Support DogNamedBluff's Avatar
    Join Date
    May 2011
    Posts
    5,598

    Default

    HM2 should work on zoom. Please see this FAQ -http://hm2faq.holdemmanager.com/questions/1931/How+to+setup+Holdem+Manager+to+run+with+Poker+Star s+Zoom+Tables

    Please uninstall HM2 and reinstall the latest version: http://www.holdemmanager.com/downloa...er_2_Setup.exe

    Make sure you are running HM2 as an administrator
    1) Go to C:\Program Files\Holdem Manager 2 (Program Files (x86) for the 64bit version)
    2) Right click the HoldemManager.exe and choose "Properties".
    3) Go to the Compatibility Tab and select "Run this program as an Administrator".
    4) Repeat Steps 2 and 3 for HudFuncsApp.exe

    Add exceptions for HM2, PostgreSQL, and any other programs you use for poker to your firewall and anti-virus exceptions lists.
    http://hm2faq.holdemmanager.com/ques...%28Firewall%29

    Turn off User Account Control: http://www.mydigitallife.info/2008/1...windows-7/]How to Disable and Turn Off UAC in Windows 7 My Digital Life

    Run a manual Windows Update and install all updates, including all .net framework updates.
    --
    You need to make sure that this folder

    7/Vista: C:\Users\{username}\AppData\Roaming\HoldemManager\
    Showing hidden files and sytem files and folders: http://www.bleepingcomputer.com/tuto...torial151.html

    XP: C:\Documents and Settings\User_name\Application Data\HoldemManager
    Showing hidden files and sytem files and folders: http://www.microsoft.com/resources/d....mspx?mfr=true

    is not read only and that all permissions are set to full for your user name. The folder will continue showing read only after that, this is an issue in Windows.
    --

    Add:

    - holdemmanager
    - hmimport
    - hmhud
    - all of the easyhook, blitz.dll files and the stars/stars inject files in the hm program files folder - - For windows firewall, you will have to type in the names of these files.
    - pokerstars.exe file
    - postgres and pg_ctl files from postgres\bin

    to your exceptions in your firewall and antivirus.

    Make sure all are running as administrator.

    If you continue to have problems, please reproduce the problem, describe exactly what you were doing, and attach your blitzerror file -

    from c:\programfiles\rvgsoftware\holdemmanager\logs\imp orting

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