Black screen with HM2

[Steinpilz0104]

Hi

A fellow of pokerstrategy.fr has a black screen problem with HM2.
After installation it works. When he shut down and restarts his computer and starts HM2 he gets a black creen.
He had to install HM2 and postgres on his D Disk, as he does not have enough place on his C disk.

I suppose he has a capacity problem. Details to his computer:

processes : 51
cpu usage 5 %
physical memory 39 %

in performances :

physical memory (MB)
total 2046
cached 1265
available 1253

free 31

kernel memory
paged 162
non paged 38

system
handles 14361
thread 691
commit 1135/4093

Thanks for your answer and regards

[DogNamedBluff]

They must make sure they are running as admin and added exceptions to firewalls etc...

For W7 and Vista you must set \holdem manager\dbcontrolpanel.exe, holdemmanager.exe and hmhud.exe are started as administrator. Run the windows explorer and navigate to you r Holdemmanager installation directory. Right click the executables and select properties... then select "Run as admin" from the compatibility tab.

Add exceptions to the windows firewall for holdemmanager.exe and hmhud.exe, even if the firewall is turned off. If you have a 3rd party firewall, do the equivalent or uninstall it temporarily.

Make sure your video card drivers and windows auto updates are fully updated. Run a manual Windows Update and install all updates, including all .net framework updates./

Turn off User Account Control: How to Disable and Turn Off UAC in Windows 7 « My Digital Life
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You need to make sure that this folder

7/Vista: C:\Users\{username}\AppData\Roaming\HoldemManager\
Showing hidden files and sytem files and folders: http://www.bleepingcomputer.com/tuto...torial151.html
XP: C:\Documents and Settings\User_name\Application Data\HoldemManager
Showing hidden files and sytem files and folders: http://www.microsoft.com/resources/d....mspx?mfr=true

is not read only and that all permissions are set to full for your user name. The folder will continue showing read only after that, this is an issue in Windows.

If the continue to have problems, please reproduce the problem and send the log file to hm2support@holdemmanager.com with a link to this thread. -
http://hm2faq.holdemmanager.com/ques...ger+Support%3F