caddyscatter in hud hard to navigate to
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  1. #1
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    Default caddyscatter in hud hard to navigate to

    specially for players that are on top of the table when i go over N and then try to go to caddyscatter it disappear....for players that are at the bottom of the table it doesnt happensa maybe cause there are notes and i go to caddyscatter trought he notes.....

    how to solve this

  2. #2
    NoteCaddy sreticentv's Avatar
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    You are referring to HEM's note popup. While NC does provide some data for this, it is part of holdem manager 2. Therefore I am moving this to HEM's general support section
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  3. #3
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    ok.... i thought the problem being with reaching caddy scatter had to do with notecaddy.

    hopefully someone will help me out here

  4. #4
    *** HM3! *** fozzy71's Avatar
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    Quote Originally Posted by thekabalist View Post
    specially for players that are on top of the table when i go over N and then try to go to caddyscatter it disappear....for players that are at the bottom of the table it doesnt happensa maybe cause there are notes and i go to caddyscatter trought he notes.....

    how to solve this
    This issue has been documented in detail and provided to the developers to resolve. While I don't have a specific date for when this issue will be resolved, we are putting out updates regularly.

    The assigned internal ticket # on this issue is HM-5660: NoteCaddy notes/scatter popups are difficult/impossible to use for players at the top of the table

    I have added your email address to the ticket so we can notify you once we have fixed it.

  5. #5
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    ty

    in the meantime i have kind of finded a way to use it...
    in hud option o checked the click for popups option...
    i say this as ppl with this problem can use this workaround

  6. #6
    *** HM3! *** fozzy71's Avatar
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    Thank you for posting that. It does seem to help with this problem but using that option means you will only be able to see the popups for each stat on the rest of your hud when you click them instead of hovering and this removes the ability to click and see the main popup.

  7. #7
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    please add me to the email list

  8. #8
    *** HM3! *** fozzy71's Avatar
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    Quote Originally Posted by jumpinbean View Post
    please add me to the email list
    I have added your email address to the ticket so we can notify you once we have fixed it.

  9. #9
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    same here. please add me

  10. #10
    HM Support Patvs's Avatar
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    Quote Originally Posted by gotowned View Post
    same here. please add me

    I have added your email address to the ticket so we can notify you once we have fixed it.
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    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

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