HM2 wont start

[BiGb1rD]

Hello,

After I have reinstalled my HM2 I won't start. My HM2 start loading database and when it is ready, a second windows is showing - "Holdem Manager 2 Error Report". There are two options - 1.Restart my PC and 2. Reinstall HM2, neither work. I will attach you reports log.log29.06.2012(BiGb1rD).txt

The reasons for reinstalling were:
1. The software start from second attempt. My first try attempt lead me to a crash, but second was ok.
2. I have issue with copying poker hands. I was receiving the following message: "error parsing hand"

What I did during my reinstall:
1. Uninstall HM2
2. Download HM2 version + last update. Install them both.
3. I have change my serial number from my account.
4. Try to start the HM 2, but have the mentioned problem

Best Regards,

KG

[netsrak]

Please rename the files c:\users\yourname\appdata\roaming\holdemmanager.co nfig and holdemmanager.config.bak or move them to a different folder.
Restart HM2 and check your configuration. Does it work now?
If not we probably need the log file as explained in this FAQ: http://hm2faq.holdemmanager.com/ques...hing+issues%3F

[BiGb1rD]

Unfortunately it doesn't work.

This is my log.txt log.txt

[Patvs]

Update: http://www.holdemmanager.com/Downloa...AutoUpdate.exe


set the date formatting of your computer to M/d/yyyy (and not to European default d/M/yyyy) with regional settings English (United States)

[BiGb1rD]

It is working now. Thank you very much!