zoom hud not showing
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  1. #1
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    Default zoom hud not showing

    hi, i checked your faq, got everything set up, both programs running as admin, zoom hands are being imported, but the hud won't show. hands are imported + hud is working for regular tables. any ideas ? printscreen attached

    full image http://i48.tinypic.com/29p8adi.jpg

  2. #2
    HM Support Patvs's Avatar
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  3. #3
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    Hi i downloaded this update but although it now imports the HUD only updates for the first 2 hands. This is on pokerstars.es ZOOM.

  4. #4
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    Quote Originally Posted by puccini View Post
    Hi i downloaded this update but although it now imports the HUD only updates for the first 2 hands. This is on pokerstars.es ZOOM.
    I tried this again after a database vacuum and it ALWAYS works for exactly 2 hands. Bizzare

  5. #5
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  6. #6
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    Hi. Thanks but i did read that. I should make it clear.
    It only happens on ZOOM and works fine on normal cash games.
    The hands are getting imported but it's just the HUD which doesnt update.
    I have the pokerstars.es lobby in English as that is my native language.

  7. #7
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    me too have thatīs problem, but only with zoom. regular tables works normal. at zoom hud run but donīt read stats. only reads the first 2 hands of each table. i tried this steps but i canīt find solution
    new database--- still no run
    move history folder and then create new history folder----- still no run
    copy file BLITZ.dll (i used at PS.com) in HM2 program files ----- still no run
    i donīt have any idea whatīs up. of course i have PS lobby in english
    and PS.exe, PSupdate.exe and HM2 runs by admin

  8. #8
    HM Support Patvs's Avatar
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    Default

    Which Operating System, Firewall, and Anti-Virus are you using?

    For W7 and Vista you must set \holdem manager\holdemmanager.exe, hudfuncsapp.exe are started as administrator. Run the windows explorer and navigate to your Holdemmanager2 installation directory. Right click the executables and select properties... then select "Run as admin" from the compatibility tab.

    Add exceptions to the windows firewall for those files even if the firewall is turned off. If you have a 3rd party firewall, do the equivalent or uninstall it temporarily.

    Run a manual Windows Update and install all updates, including all .net framework updates.

    Turn off User Account Control: How to Disable and Turn Off UAC in Windows 7 Ŧ My Digital Life
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

  9. #9
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    OK
    OS is Win7 32 bit. All steps above implemented but still EXACTLY the same behaviour.

    I'd just like to reiterate this ONLY happens with ZOOM.

  10. #10
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    I have the same problem.

    I use pokerstars.es, HUD with normal tables runs fine, but in zoom games HUD only refresh in the first two hands, after them the same stats remain fixed all the time

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