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  1. #1
    Junior Member
    Join Date
    Feb 2012
    Posts
    3

    Default Not Import the hands!

    I make update but still dont working on pokerstars.eu.when i play on stars.fr work,any ideas?

  2. #2
    HM Support Patvs's Avatar
    Join Date
    Feb 2009
    Location
    Amsterdam, the Netherlands
    Posts
    28,317

    Default

    Are you playing Zoom on .eu?


    HM2:

    Make sure you have the latest internal patch for HM2 - http://www.holdemmanager.com/Downloa...AutoUpdate.exe




    PLEASE MAKE SURE YOU CLOSE POKERSTARS AND HOLDEMMANAGER BEFORE YOU PROCEED:


    Please download the following file from dropbox and place it into your \Holdem Manager or \Holdem Manager 2 folder.

    http://dl.dropbox.com/u/11623474/Blitz.dll


    Now start Pokerstars and Holdem Manager and it should work again.
    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here


    HM2 FAQ -- Quick Start HM2 Guide -- Licensing -- Postgresql issues -- Top 10 Performance Tips

  3. #3
    Junior Member
    Join Date
    Feb 2012
    Posts
    3

    Default

    I make everything but dont work...

  4. #4
    HM Support Patvs's Avatar
    Join Date
    Feb 2009
    Location
    Amsterdam, the Netherlands
    Posts
    28,317

    Default

    Check which folder PokerStars.eu is using to save handhistories.

    Go to that folder to see if it actually exists.
    My .eu update deleted my C:/Users/Patvs/AppData/Local/PokerStars folder, so I had to re-create C:/Users/Patvs/AppData/Local/PokerStars/Handhistory
    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here


    HM2 FAQ -- Quick Start HM2 Guide -- Licensing -- Postgresql issues -- Top 10 Performance Tips

  5. #5
    Junior Member
    Join Date
    Feb 2012
    Posts
    3

    Default

    C:\Users\x\AppData\Local\PokerStars\HandHistory\

    I have this but still not working

  6. #6
    HM Support Patvs's Avatar
    Join Date
    Feb 2009
    Location
    Amsterdam, the Netherlands
    Posts
    28,317

    Default

    Is your lobby language in English.
    Do the hands import into a new database?
    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here


    HM2 FAQ -- Quick Start HM2 Guide -- Licensing -- Postgresql issues -- Top 10 Performance Tips

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