Window layout issue for NoteCaddy in HM2

[Susanna1]

If I'm working on a note definition or something similar and I move out of NoteCaddy back to HM2 report for example, when I get back to my NC screen I can't access anything at the bottom of that screen.

There is no scroll bar and I can't seem to move to the Save buttons etc. I use a laptop so the screen isn't huge, any idea why this might be happening?

Ta
Sanna

[sreticentv]

Which resolution does your laptop use? If possible, please provide a screenshot of this happening so I can better understand it.

[Susanna1]

1366x768 (recommended)

Untitled.png

As you can see, at the bottom I can't see the buttons to run tests etc. Normally there should be a scroll bar on the right hand side, but sometimes it isn't visible. I know this happens for the Test, but I'm pretty sure I've seen it for other screens too.

[supermamma]

I have the same problem.
I use a laptop with the same resolution.
I hope someone can help us

[sreticentv]

I haven't found any solution that doesn't lead to other horrific consequences. Try not running hm2 completely maximized. It can take up the whole screen but not actually maximized. Maybe that helps

[Susanna1]

I have tried all different combos but nothing works apart from closing down Hm2 and opening it again. I think it's the HM2 container that it sits in that is overlaying your window. Speak to HM2 people??

[Sarek]

We are researching this issue.

[fozzy71]

Thank you for bringing this to our attention.

This issue has been documented in detail and provided to the developers to resolve. While I don't have a specific date for when this issue will be resolved, we are putting out updates regularly.

The assigned internal ticket # on this issue is HM-5242: NoteCaddy:UI cut off in 1366x768 resolution.

I have added your email address to the ticket so we can notify you once we have fixed it.

[Susanna1]

Thank you.