Register Product Issue

[lol-flush]

I tried re-installing the update but it didnt work.

[SGonzo]

press "reset all profiles" under MyAccount->Licence Keys on HM2 Webpage
then restart HM2
the register process should work then

[SeanCs]

Same for me not registering

[innaig86]

Now it works.

[pjo336]

Hello guys,

I apologize, we had an issue with our licensing server. This has been resolved and everyone should be able to register now.


If you continue to have registration issues, please send your Reg.log file from the C:\Users\YourName\AppData\Roaming\HoldemManager folder folder. (XP users will find that in C:\Documents and Settings\YourName\AppData\Roaming\HoldemManager folder.
If your Windows is hiding known file extensions the file will simply be called 'reg'. Email this log file to hm2support@holdemmanager.com

[Nutzondariva]

not working here, doesn't recognize my license when i log in and doesn't recognize my serial.

this is very annoying - how can you say it's resolved when the holdemmanager.com website and licensing system seems to be completely down atm?!

[Eryath]

I'm still having getting the error when trying to re-register HM2. I'm also not able to reset my profiles on this website... Are you sure your server is working properly?

[tjessop]

same here Eryath...cant load or reset profiles?? get some error message.

[DogNamedBluff]

Please try all the steps on this FAQ and send us a log file as described at the end if you still have problems - http://hm2faq.holdemmanager.com/ques...Holdem+Manager

Also, please view this video for more info on registration fixes: http://www.holdemmanager.com/Downloads/Registration.wmv

[nomos49]

Same problems here. Must be something with the server