A software problem has caused Holdem manager to close unexpectedly

[flushje]

Usual BS. Didn't change anything on my system, have read through all other threads, uninstalled, reinstalled, deleted all except config and database

Here is the log file. Does HM support still exist? Emailed them twice with no responce


00:00.026 [Main:UnityBootstrapper.Run]
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| | | | | | | | | | / '____
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00:00.046 [Main:UnityBootstrapper.Run] Log Started Monday, February 13, 2012 3:07:19 PM
00:00.047 [Main:UnityBootstrapper.Run] Creating module catalog.
00:00.050 [Main:UnityBootstrapper.Run] Configuring module catalog.
00:00.051 [Main:UnityBootstrapper.Run] Creating Unity container.
00:00.092 [Main:UnityBootstrapper.Run] Configuring the Unity container.
00:00.123 [Main:UnityBootstrapper.ConfigureContainer] Adding UnityBootstrapperExtension to container.
00:00.201 [Main:Bootstrapper.ConfigureContainer] ConfigureContainer loaded in 98 ms
00:00.202 [Main:UnityBootstrapper.Run] Configuring ServiceLocator singleton.
00:00.203 [Main:UnityBootstrapper.Run] Configuring region adapters.
00:00.224 [Main:Bootstrapper.ConfigureRegionAdapterMappings] ConfigureRegionAdapterMappings loaded in 19 ms
00:00.225 [Main:UnityBootstrapper.Run] Configuring default region behaviors.
00:00.229 [Main:UnityBootstrapper.Run] Registering Framework Exception Types.
00:00.466 [Main:UnityBootstrapper.Run] Creating the shell.
00:00.905 [Main:Bootstrapper.ApplyTheme] ApplyTheme loaded in 108 ms
00:01.458 [Main:App.App_DispatcherUnhandledException] Exception: System.Configuration.ConfigurationErrorsException: Configuration system failed to initialize ---> System.Configuration.ConfigurationErrorsException: Invalid character in the given encoding. Line 1, position 1. (C:\Users\Billiam\AppData\Local\Hold'em_Manager\Ho ldemManager.exe_Url_hso5rcncfvopwghccuvgzvh1iwmrn1 1j\2.0.0.6309\user.config line 1) ---> System.Xml.XmlException: Invalid character in the given encoding. Line 1, position 1.
at System.Xml.XmlTextReaderImpl.Throw(Exception e)
at System.Xml.XmlTextReaderImpl.Throw(String res, String arg)
at System.Xml.XmlTextReaderImpl.InvalidCharRecovery(I nt32& bytesCount, Int32& charsCount)
at System.Xml.XmlTextReaderImpl.GetChars(Int32 maxCharsCount)
at System.Xml.XmlTextReaderImpl.ReadData()
at System.Xml.XmlTextReaderImpl.SwitchEncoding(Encodi ng newEncoding)
at System.Xml.XmlTextReaderImpl.ParseXmlDeclaration(B oolean isTextDecl)
at System.Xml.XmlTextReaderImpl.Read()
at System.Xml.XmlTextReader.Read()
at System.Configuration.XmlUtil..ctor(Stream stream, String name, Boolean readToFirstElement, ConfigurationSchemaErrors schemaErrors)
at System.Configuration.BaseConfigurationRecord.InitC onfigFromFile()
--- End of inner exception stack trace ---
at System.Configuration.ConfigurationSchemaErrors.Thr owIfErrors(Boolean ignoreLocal)
at System.Configuration.BaseConfigurationRecord.Throw IfParseErrors(ConfigurationSchemaErrors schemaErrors)
at System.Configuration.BaseConfigurationRecord.Throw IfInitErrors()
at System.Configuration.ClientConfigurationSystem.OnC onfigRemoved(Object sender, InternalConfigEventArgs e)
--- End of inner exception stack trace ---
at System.Configuration.ClientConfigurationSystem.OnC onfigRemoved(Object sender, InternalConfigEventArgs e)
at System.Configuration.Internal.InternalConfigRoot.O nConfigRemoved(InternalConfigEventArgs e)
at System.Configuration.Internal.InternalConfigRoot.R emoveConfigImpl(String configPath, BaseConfigurationRecord configRecord)
at System.Configuration.BaseConfigurationRecord.GetSe ctionRecursive(String configKey, Boolean getLkg, Boolean checkPermission, Boolean getRuntimeObject, Boolean requestIsHere, Object& result, Object& resultRuntimeObject)
at System.Configuration.BaseConfigurationRecord.GetSe ction(String configKey)
at System.Configuration.ClientConfigurationSystem.Sys tem.Configuration.Internal.IInternalConfigSystem.G etSection(String sectionName)
at System.Configuration.ConfigurationManager.GetSecti on(String sectionName)
at System.Configuration.ClientSettingsStore.ReadSetti ngs(String sectionName, Boolean isUserScoped)
at System.Configuration.LocalFileSettingsProvider.Get PropertyValues(SettingsContext context, SettingsPropertyCollection properties)
at System.Configuration.SettingsBase.GetPropertiesFro mProvider(SettingsProvider provider)
at System.Configuration.SettingsBase.GetPropertyValue ByName(String propertyName)
at System.Configuration.SettingsBase.get_Item(String propertyName)
at System.Configuration.ApplicationSettingsBase.GetPr opertyValue(String propertyName)
at System.Configuration.ApplicationSettingsBase.get_I tem(String propertyName)
at HoldemManager.Properties.Settings.get_WindowTop()
at HoldemManager.Shell.LoadWindowSettings()
at HoldemManager.Shell..ctor()
at HoldemManager.Bootstrapper.CreateShell()
at Microsoft.Practices.Composite.UnityExtensions.Unit yBootstrapper.Run(Boolean runWithDefaultConfiguration)
at HoldemManager.App.OnStartup(StartupEventArgs e)
at System.Windows.Application.<.ctor>b__1(Object unused)
at System.Windows.Threading.ExceptionWrapper.Internal RealCall(Delegate callback, Object args, Int32 numArgs)
at MS.Internal.Threading.ExceptionFilterHelper.TryCat chWhen(Object source, Delegate method, Object args, Int32 numArgs, Delegate catchHandler)
at System.Configuration.ClientConfigurationSystem.OnC onfigRemoved(Object sender, InternalConfigEventArgs e)
at System.Configuration.Internal.InternalConfigRoot.O nConfigRemoved(InternalConfigEventArgs e)
at System.Configuration.Internal.InternalConfigRoot.R emoveConfigImpl(String configPath, BaseConfigurationRecord configRecord)
at System.Configuration.BaseConfigurationRecord.GetSe ctionRecursive(String configKey, Boolean getLkg, Boolean checkPermission, Boolean getRuntimeObject, Boolean requestIsHere, Object& result, Object& resultRuntimeObject)
at System.Configuration.BaseConfigurationRecord.GetSe ction(String configKey)
at System.Configuration.ClientConfigurationSystem.Sys tem.Configuration.Internal.IInternalConfigSystem.G etSection(String sectionName)
at System.Configuration.ConfigurationManager.GetSecti on(String sectionName)
at System.Configuration.ClientSettingsStore.ReadSetti ngs(String sectionName, Boolean isUserScoped)
at System.Configuration.LocalFileSettingsProvider.Get PropertyValues(SettingsContext context, SettingsPropertyCollection properties)
at System.Configuration.SettingsBase.GetPropertiesFro mProvider(SettingsProvider provider)
at System.Configuration.SettingsBase.GetPropertyValue ByName(String propertyName)
at System.Configuration.SettingsBase.get_Item(String propertyName)
at System.Configuration.ApplicationSettingsBase.GetPr opertyValue(String propertyName)
at System.Configuration.ApplicationSettingsBase.get_I tem(String propertyName)
at HoldemManager.Properties.Settings.get_WindowTop()
at HoldemManager.Shell.LoadWindowSettings()
at HoldemManager.Shell..ctor()
at HoldemManager.Bootstrapper.CreateShell()
at Microsoft.Practices.Composite.UnityExtensions.Unit yBootstrapper.Run(Boolean runWithDefaultConfiguration)
at HoldemManager.App.OnStartup(StartupEventArgs e)
at System.Windows.Application.<.ctor>b__1(Object unused)
at System.Windows.Threading.ExceptionWrapper.Internal RealCall(Delegate callback, Object args, Int32 numArgs)
at MS.Internal.Threading.ExceptionFilterHelper.TryCat chWhen(Object source, Delegate method, Object args, Int32 numArgs, Delegate catchHandler)

[flushje]

BUMP

As advised in other threads, I deleted all files in AppData/Holdemanager etc but every time I open, the files I deleted just return.

[udbrky]

This is a new crash we just found and found a fix for late last week.

Please delete:

7/Vista: C:\Users\{username}\AppData\Local\Hold'emManager\

Showing hidden files and sytem files and folders: How to show hidden files in Windows 7

XP: C:\Documents and Settings\Fozzy\Local Settings\Application Data\Hold'em_Manager

Showing hidden files and sytem files and folders: Microsoft Corporation

[flushje]

Cheers, deleting 7/Vista: C:\Users\{username}\AppData\Local\Hold'emManager\ worked