Unable to connect to the remote server

**mckrogh** · 08-04-2011, 10:28 AM

Cannot registrer my version of HM2. Saying everytime: Unable to connect to the remote server!

Help!

**Martinsl_19** · 08-04-2011, 12:51 PM

I have got same problem.

**marcof3** · 08-04-2011, 01:05 PM

same

**Demetri** · 08-04-2011, 01:05 PM

Same issue

Code:

License Failure Details
--------------------------------------------------
04.08.2011 17:02:38
SharedLicenseHelper
--------------------------------------------------

Errors connecting to the server.

DETAILS

Could not register license.
	Could not register with the server.
		Невозможно соединиться с удаленным сервером --> Невозможно соединиться с удаленным сервером --> Сделана попытка выполнить операцию на сокете при отключенной сети 50.16.197.140:80

System Info
--------------------------------------------------

Timestamp: 2011-08-04T17:02:38 / 2011-08-05T00:02:38
Entry Assembly: HoldemManager, Version=2.0.0.4796, Culture=neutral, PublicKeyToken=null
Base Directory: C:\Program Files\Holdem Manager 2\
Platform: Windows 7 32-bit Service Pack 1 [6.1 Build 7600]
OS Version: 6.1.7600.65536
CLR Version: 4.0.30319.235
Process Bitness: 32-bit
Culture: ru-RU / ru-RU
Encoding: Кириллица (Windows)
IIS Available: True
Machine Code: TVDUU-80F4A-4R3H8-L7P13-FRQ1A

Assemblies
--------------------------------------------------

2cxkr5kw *
	4.1.2000.0 / 4.0 r391534 built by: for .NET 4.0 built by:
	

Anonymously Hosted DynamicMethods Assembly *
	0.0.0.0 / 0.0.0.0 for .NET  
	Dynamic Assembly

Composite.Layout *
	1.0.0.0 / 1.0.0.0 for .NET  
	C:\Program Files\Holdem Manager 2\Composite.Layout.dll

DeployLX.Licensing.v4 *
	4.1.2000.0 / 4.1 r4609 for .NET 2.0 
	C:\Program Files\Holdem Manager 2\DeployLX.Licensing.v4.dll

HMClass *
	1.0.0.0 / 1.0.0.0 for .NET  
	C:\Program Files\Holdem Manager 2\HMClass.dll

HMLicense *
	1.0.0.0 / 1.0.0.0 for .NET  
	C:\Program Files\Holdem Manager 2\HMLicense.dll

HoldemManager *
	2.0.0.4796 / 2.0.0.4796 for .NET  
	C:\Program Files\Holdem Manager 2\HoldemManager.exe

HoldemManager.Infrastructure *
	1.0.0.0 / 1.0.0.0 for .NET  
	C:\Program Files\Holdem Manager 2\HoldemManager.Infrastructure.dll

HoldemManager.Modules.Services.Configuration *
	1.0.0.0 / 1.0.0.0 for .NET  
	C:\Program Files\Holdem Manager 2\Modules\HoldemManager.Modules.Services.Configuration.dll

Microsoft.Practices.Composite
	4.0.0.0 / 4.0.0.0 for .NET  
	C:\Program Files\Holdem Manager 2\Microsoft.Practices.Composite.dll

Microsoft.Practices.Composite.Presentation
	4.0.0.0 / 4.0.0.0 for .NET  
	C:\Program Files\Holdem Manager 2\Microsoft.Practices.Composite.Presentation.dll

Microsoft.Practices.Composite.UnityExtensions
	4.0.0.0 / 4.0.0.0 for .NET  
	C:\Program Files\Holdem Manager 2\Microsoft.Practices.Composite.UnityExtensions.dll

Microsoft.Practices.ServiceLocation
	1.0.0.0 / 1.0.0.0 for .NET  
	C:\Program Files\Holdem Manager 2\Microsoft.Practices.ServiceLocation.dll

Microsoft.Practices.Unity
	2.0.414.0 / 2.0.414.0 for .NET  
	C:\Program Files\Holdem Manager 2\Microsoft.Practices.Unity.dll

Microsoft.Windows.Shell
	3.5.41019.1 / 3.5.41019.1 for .NET  
	C:\Program Files\Holdem Manager 2\Microsoft.Windows.Shell.dll

mscorlib
	4.0.0.0 / 4.0 r235 for .NET 4.0 
	C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorlib.dll

mscorlib.resources
	4.0.0.0 / 4.0 r235 (RTMGDR 030319-2300) for .NET 4.0 (RTMGDR 030319-2300)
	C:\Windows\Microsoft.Net\assembly\GAC_MSIL\mscorlib.resources\v4.0_4.0.0.0_ru_b77a5c561934e089\mscorlib.resources.dll

Nini *
	1.1.0.0 / 1.1.0.0 for .NET  
	C:\Program Files\Holdem Manager 2\Nini.dll

PresentationCore *
	4.0.0.0 / 4.0 r1 for .NET 4.0 
	C:\Windows\Microsoft.Net\assembly\GAC_32\PresentationCore\v4.0_4.0.0.0__31bf3856ad364e35\PresentationCore.dll

PresentationCore.resources *
	4.0.0.0 / 4.0 r392990 built by: for .NET 4.0 built by:
	C:\Windows\Microsoft.Net\assembly\GAC_MSIL\PresentationCore.resources\v4.0_4.0.0.0_ru_31bf3856ad364e35\PresentationCore.resources.dll

PresentationFramework *
	4.0.0.0 / 4.0 r1 for .NET 4.0 
	C:\Windows\Microsoft.Net\assembly\GAC_MSIL\PresentationFramework\v4.0_4.0.0.0__31bf3856ad364e35\PresentationFramework.dll

PresentationFramework.Aero *
	4.0.0.0 / 4.0 r1 for .NET 4.0 
	C:\Windows\Microsoft.Net\assembly\GAC_MSIL\PresentationFramework.Aero\v4.0_4.0.0.0__31bf3856ad364e35\PresentationFramework.Aero.dll

PresentationFramework.Classic *
	4.0.0.0 / 4.0 r1 for .NET 4.0 
	C:\Windows\Microsoft.Net\assembly\GAC_MSIL\PresentationFramework.Classic\v4.0_4.0.0.0__31bf3856ad364e35\PresentationFramework.Classic.dll

PresentationFramework.resources *
	4.0.0.0 / 4.0 r1 for .NET 4.0 
	C:\Windows\Microsoft.Net\assembly\GAC_MSIL\PresentationFramework.resources\v4.0_4.0.0.0_ru_31bf3856ad364e35\PresentationFramework.resources.dll

RibbonControlsLibrary *
	4.0.0.11019 / 4.0.0.11019 for .NET  
	C:\Program Files\Holdem Manager 2\RibbonControlsLibrary.dll

System
	4.0.0.0 / 4.0 r232 for .NET 4.0 
	C:\Windows\Microsoft.Net\assembly\GAC_MSIL\System\v4.0_4.0.0.0__b77a5c561934e089\System.dll

System.Configuration
	4.0.0.0 / 4.0 r1 for .NET 4.0 
	C:\Windows\Microsoft.Net\assembly\GAC_MSIL\System.Configuration\v4.0_4.0.0.0__b03f5f7f11d50a3a\System.Configuration.dll

System.Core
	4.0.0.0 / 4.0 r1 for .NET 4.0 
	C:\Windows\Microsoft.Net\assembly\GAC_MSIL\System.Core\v4.0_4.0.0.0__b77a5c561934e089\System.Core.dll

System.Data
	4.0.0.0 / 4.0 r1 for .NET 4.0 
	C:\Windows\Microsoft.Net\assembly\GAC_32\System.Data\v4.0_4.0.0.0__b77a5c561934e089\System.Data.dll

System.Drawing
	4.0.0.0 / 4.0 r1 for .NET 4.0 
	C:\Windows\Microsoft.Net\assembly\GAC_MSIL\System.Drawing\v4.0_4.0.0.0__b03f5f7f11d50a3a\System.Drawing.dll

System.Numerics
	4.0.0.0 / 4.0 r1 for .NET 4.0 
	C:\Windows\Microsoft.Net\assembly\GAC_MSIL\System.Numerics\v4.0_4.0.0.0__b77a5c561934e089\System.Numerics.dll

System.resources
	4.0.0.0 / 4.0 r391534 built by: for .NET 4.0 built by:
	C:\Windows\Microsoft.Net\assembly\GAC_MSIL\System.resources\v4.0_4.0.0.0_ru_b77a5c561934e089\System.resources.dll

System.Web
	4.0.0.0 / 4.0 r206 for .NET 4.0 
	C:\Windows\Microsoft.Net\assembly\GAC_32\System.Web\v4.0_4.0.0.0__b03f5f7f11d50a3a\System.Web.dll

System.Web.Services
	4.0.0.0 / 4.0 r1 for .NET 4.0 
	C:\Windows\Microsoft.Net\assembly\GAC_MSIL\System.Web.Services\v4.0_4.0.0.0__b03f5f7f11d50a3a\System.Web.Services.dll

System.Windows.Forms
	4.0.0.0 / 4.0 r235 for .NET 4.0 
	C:\Windows\Microsoft.Net\assembly\GAC_MSIL\System.Windows.Forms\v4.0_4.0.0.0__b77a5c561934e089\System.Windows.Forms.dll

System.Xaml
	4.0.0.0 / 4.0 r1 for .NET 4.0 
	C:\Windows\Microsoft.Net\assembly\GAC_MSIL\System.Xaml\v4.0_4.0.0.0__b77a5c561934e089\System.Xaml.dll

System.Xml
	4.0.0.0 / 4.0 r1 for .NET 4.0 
	C:\Windows\Microsoft.Net\assembly\GAC_MSIL\System.Xml\v4.0_4.0.0.0__b77a5c561934e089\System.Xml.dll

UIAutomationProvider *
	4.0.0.0 / 4.0 r1 for .NET 4.0 
	C:\Windows\Microsoft.Net\assembly\GAC_MSIL\UIAutomationProvider\v4.0_4.0.0.0__31bf3856ad364e35\UIAutomationProvider.dll

UIAutomationTypes *
	4.0.0.0 / 4.0 r1 for .NET 4.0 
	C:\Windows\Microsoft.Net\assembly\GAC_MSIL\UIAutomationTypes\v4.0_4.0.0.0__31bf3856ad364e35\UIAutomationTypes.dll

WindowsBase *
	4.0.0.0 / 4.0 r1 for .NET 4.0 
	C:\Windows\Microsoft.Net\assembly\GAC_MSIL\WindowsBase\v4.0_4.0.0.0__31bf3856ad364e35\WindowsBase.dll

WPFLocalizeExtension *
	1.0.0.0 / 1.0.0.0 for .NET  
	C:\Program Files\Holdem Manager 2\WPFLocalizeExtension.dll

WPFToolkit *
	3.5.40128.1 / 3.5.40619.1 for .NET  
	C:\Program Files\Holdem Manager 2\WPFToolkit.dll

WPFVisifire.Charts *
	4.0.4.2 / 4.0.4.2 for .NET  
	C:\Program Files\Holdem Manager 2\WPFVisifire.Charts.dll

Xceed.Wpf.Controls.v4.2 *
	4.2.0.0 / 4.2.0.0 for .NET  
	C:\Program Files\Holdem Manager 2\Xceed.Wpf.Controls.v4.2.dll

Xceed.Wpf.DataGrid.ThemePack.1.v4.2 *
	4.2.0.0 / 4.2.0.0 for .NET  
	C:\Program Files\Holdem Manager 2\Xceed.Wpf.DataGrid.ThemePack.1.v4.2.dll

Xceed.Wpf.DataGrid.ThemePack.3.v4.2 *
	4.2.0.0 / 4.2.0.0 for .NET  
	C:\Program Files\Holdem Manager 2\Xceed.Wpf.DataGrid.ThemePack.3.v4.2.dll

Xceed.Wpf.DataGrid.v4.0 *
	4.0.10417.16400 / 4.0.10417.16400 for .NET  
	C:\Program Files\Holdem Manager 2\Xceed.Wpf.DataGrid.v4.0.dll

Xceed.Wpf.DataGrid.v4.2 *
	4.2.0.0 / 4.2.0.0 for .NET  
	C:\Program Files\Holdem Manager 2\Xceed.Wpf.DataGrid.v4.2.dll

Xceed.Wpf.Themes.LiveExplorer.v2.0 *
	2.0.0.0 / 2.0.0.0 for .NET  
	C:\Program Files\Holdem Manager 2\Xceed.Wpf.Themes.LiveExplorer.v2.0.dll

Xceed.Wpf.Themes.Office2007.v2.0 *
	2.0.0.0 / 2.0.0.0 for .NET  
	C:\Program Files\Holdem Manager 2\Xceed.Wpf.Themes.Office2007.v2.0.dll

Xceed.Wpf.Themes.v2.0 *
	2.0.0.0 / 2.0.0.0 for .NET  
	C:\Program Files\Holdem Manager 2\Xceed.Wpf.Themes.v2.0.dll



Stack Trace
--------------------------------------------------
   в SharedLicenseHelper.Required(Boolean silent)
   в HoldemManager.Modules.Services.Configuration.ConfigurationService..ctor(IUnityContainer container, IEventAggregator aggregator, Boolean showWizard)
   в HoldemManager.Modules.Services.Configuration.ConfigurationServiceModule.RegisterViewsAndServices()
   в HoldemManager.Modules.Services.Configuration.ConfigurationServiceModule.Initialize()
   в Microsoft.Practices.Composite.Modularity.ModuleInitializer.Initialize(ModuleInfo moduleInfo)
   в Microsoft.Practices.Composite.Modularity.ModuleManager.LoadModulesThatAreReadyForLoad()
   в Microsoft.Practices.Composite.Modularity.ModuleManager.IModuleTypeLoader_LoadModuleCompleted(Object sender, LoadModuleCompletedEventArgs e)
   в Microsoft.Practices.Composite.Modularity.FileModuleTypeLoader.RaiseLoadModuleCompleted(LoadModuleCompletedEventArgs e)
   в Microsoft.Practices.Composite.Modularity.FileModuleTypeLoader.LoadModuleType(ModuleInfo moduleInfo)
   в Microsoft.Practices.Composite.Modularity.ModuleManager.BeginRetrievingModule(ModuleInfo moduleInfo)
   в Microsoft.Practices.Composite.Modularity.ModuleManager.LoadModuleTypes(IEnumerable`1 moduleInfos)
   в Microsoft.Practices.Composite.Modularity.ModuleManager.LoadModulesWhenAvailable()
   в Microsoft.Practices.Composite.Modularity.ModuleManager.Run()
   в Microsoft.Practices.Composite.UnityExtensions.UnityBootstrapper.InitializeModules()
   в HoldemManager.Bootstrapper.InitializeModules()
   в Microsoft.Practices.Composite.UnityExtensions.UnityBootstrapper.Run(Boolean runWithDefaultConfiguration)
   в HoldemManager.App.OnStartup(StartupEventArgs e)
   в System.Windows.Application.<.ctor>b__1(Object unused)
   в System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Int32 numArgs)
   в MS.Internal.Threading.ExceptionFilterHelper.TryCatchWhen(Object source, Delegate method, Object args, Int32 numArgs, Delegate catchHandler)
   в System.Windows.Threading.DispatcherOperation.InvokeImpl()
   в System.Windows.Threading.DispatcherOperation.InvokeInSecurityContext(Object state)
   в System.Threading.ExecutionContext.runTryCode(Object userData)
   в System.Runtime.CompilerServices.RuntimeHelpers.ExecuteCodeWithGuaranteedCleanup(TryCode code, CleanupCode backoutCode, Object userData)
   в System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state)
   в System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean ignoreSyncCtx)
   в System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)
   в System.Windows.Threading.DispatcherOperation.Invoke()
   в System.Windows.Threading.Dispatcher.ProcessQueue()
   в System.Windows.Threading.Dispatcher.WndProcHook(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
   в MS.Win32.HwndWrapper.WndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
   в MS.Win32.HwndSubclass.DispatcherCallbackOperation(Object o)
   в System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Int32 numArgs)
   в MS.Internal.Threading.ExceptionFilterHelper.TryCatchWhen(Object source, Delegate method, Object args, Int32 numArgs, Delegate catchHandler)
   в System.Windows.Threading.Dispatcher.InvokeImpl(DispatcherPriority priority, TimeSpan timeout, Delegate method, Object args, Int32 numArgs)
   в MS.Win32.HwndSubclass.SubclassWndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam)
   в MS.Win32.UnsafeNativeMethods.DispatchMessage(MSG& msg)
   в System.Windows.Threading.Dispatcher.PushFrameImpl(DispatcherFrame frame)
   в System.Windows.Threading.Dispatcher.PushFrame(DispatcherFrame frame)
   в System.Windows.Threading.Dispatcher.Run()
   в System.Windows.Application.RunDispatcher(Object ignore)
   в System.Windows.Application.RunInternal(Window window)
   в System.Windows.Application.Run(Window window)
   в HoldemManager.App.Main()

**jelozano** · 08-04-2011, 01:30 PM

Looks like the server is down.

my ping to 50.16.197.140 returns no replies....

lozano

**irunlucky** · 08-04-2011, 01:33 PM

+1

**Stef31** · 08-04-2011, 03:03 PM

idem for me

**nicehanded** · 08-04-2011, 03:45 PM

Do we have to wait until the server works or there is some way to start using the software now??
I ask because I want to use it right now but I dont want to waste time useless if I wont be able to start the soft before they make the server work! Do I really need to regster it before try it??

**nicehanded** · 08-04-2011, 05:01 PM

I dont know if it is a problem at my computer or if there is some problem out there on your server because it keeps saying that could not connect to the servers. I have just downloaded the software and I am trying to open it for the first time on my windows 7 computer. I have holdem manager 1 installed and working ok. I have tried to stop firewall, antivirus, and checked all kind of things I thought...so it seems that I cant do anything else.
Is there a problem on your server or I have to unistall or do some configuratios to make it register?

**udbrky** · 08-04-2011, 05:59 PM

Unfortunately the server did go down temporarily and it is back up and running fine now. We apologize for the inconvenience.

Thread: Unable to connect to the remote server

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Unable to connect to the remote server

server down?

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