errors during activation???
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  1. #1
    Junior Member
    Join Date
    Dec 2009
    Posts
    28

    Default errors during activation???

    Hi guys,
    The program has been working perfectly lately until it asked me to activate HM. When i click activate online i get this:

    There were errors during activation. you can retry activating online or go back and try another method. if problems persist please contact customer sevice.

    So annoying especially since i have install absolutely nothing of late..

    help,
    locky

  2. #2
    Junior Member
    Join Date
    Dec 2009
    Posts
    28

    Default

    attached is details of the error

    License Failure Details
    --------------------------------------------------
    7/29/2011 6:12:43 PM
    c1
    --------------------------------------------------

    Errors connecting to the server.

    DETAILS

    Could not activate license at server.
    Unable to connect to the remote server

    System Info
    --------------------------------------------------

    Timestamp: 2011-07-29T18:12:43 / 2011-07-30T04:12:43
    Entry Assembly: HoldemManager, Version=1.11.5.4716, Culture=neutral, PublicKeyToken=null
    Base Directory: C:\Program Files\RVG Software\Holdem Manager\
    Platform: Windows Vista Media Center 32-bit Service Pack 1 [6.1 Build 7601]
    OS Version: 6.1.7601.65536
    CLR Version: 2.0.50727.5446
    Process Bitness: 32-bit
    Culture: en-US / en-US
    Encoding: Western European (Windows)
    IIS Available: True
    Machine Code: UAUTR-5RRTQ-LREN7-9RP3T-VDU3F

    Assemblies
    --------------------------------------------------

    Accessibility *
    2.0.0.0 / 2.0 R 4927 for .NET 2.0
    C:\windows\assembly\GAC_MSIL\Accessibility\2.0.0.0 __b03f5f7f11d50a3a\Accessibility.dll

    DeployLX.Licensing.v3 *
    3.2.2000.0 / 3.2 R 3813 for .NET 2.0
    C:\Program Files\RVG Software\Holdem Manager\DeployLX.Licensing.v3.dll

    DevComponents.DotNetBar2 *
    8.3.0.0 / 8.3.0.0 for .NET
    C:\Program Files\RVG Software\Holdem Manager\DevComponents.DotNetBar2.dll

    HoldemManager *
    1.11.5.4716 / 1.11.5.4716 for .NET
    C:\Program Files\RVG Software\Holdem Manager\HoldemManager.exe

    lsqlw-rx *
    3.2.2000.0 / 2.0 R 5442 (Win7SP1GDR 050727-5400) for .NET 2.0 (Win7SP1GDR 050727-5400)


    mscorlib
    2.0.0.0 / 2.0 R 5446 for .NET 2.0
    C:\Windows\Microsoft.NET\Framework\v2.0.50727\msco rlib.dll

    System
    2.0.0.0 / 2.0 R 5442 for .NET 2.0
    C:\windows\assembly\GAC_MSIL\System\2.0.0.0__b77a5 c561934e089\System.dll

    System.Configuration
    2.0.0.0 / 2.0 R 5420 for .NET 2.0
    C:\windows\assembly\GAC_MSIL\System.Configuration\ 2.0.0.0__b03f5f7f11d50a3a\System.Configuration.dll

    System.Drawing
    2.0.0.0 / 2.0 R 5420 for .NET 2.0
    C:\windows\assembly\GAC_MSIL\System.Drawing\2.0.0. 0__b03f5f7f11d50a3a\System.Drawing.dll

    System.Web
    2.0.0.0 / 2.0 R 5420 for .NET 2.0
    C:\windows\assembly\GAC_32\System.Web\2.0.0.0__b03 f5f7f11d50a3a\System.Web.dll

    System.Web.Services
    2.0.0.0 / 2.0 R 5420 for .NET 2.0
    C:\windows\assembly\GAC_MSIL\System.Web.Services\2 .0.0.0__b03f5f7f11d50a3a\System.Web.Services.dll

    System.Windows.Forms
    2.0.0.0 / 2.0 R 5446 for .NET 2.0
    C:\windows\assembly\GAC_MSIL\System.Windows.Forms\ 2.0.0.0__b77a5c561934e089\System.Windows.Forms.dll

    System.Xml
    2.0.0.0 / 2.0 R 5420 for .NET 2.0
    C:\windows\assembly\GAC_MSIL\System.Xml\2.0.0.0__b 77a5c561934e089\System.Xml.dll

  3. #3
    You're out! udbrky's Avatar
    Join Date
    Jul 2008
    Posts
    20,898

    Default

    Delete C:\program data\xheo\holdemmanager2.lic
    Reinstall

    Is this HM1 or HM2?

  4. #4
    Junior Member
    Join Date
    Dec 2009
    Posts
    28

    Default

    HM 1, sorry posted in wrong area.

    Deleted that file as u requested and uninstalled/reinstalled hm again but the activate your software screen comes up again

  5. #5
    You're out! udbrky's Avatar
    Join Date
    Jul 2008
    Posts
    20,898

    Default

    I'm not understanding - you have to put in your license and activate it to use it.

    Are you talking about the error? Look me up on skype - udbrky - to sort it out.

  6. #6
    Junior Member
    Join Date
    Dec 2009
    Posts
    28

    Default

    when i press "Activate online now. Requires an active Internet connection"
    this error will then appear

    " There were errors during activation. You can retry activating online or go back and try another method. If problems persist please contact customer service.

    Nothing wrong with my internet!, i have also added u on skype

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