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  1. #1
    Junior Member
    Join Date
    Oct 2010
    Posts
    12

    Default HUD disappears and reappears every so often

    So basically my HUD will appear and disappear every so often, then reappear within what seems like30 seconds or so. Not sure if it is simply that my computer isn't strong enough to handle HM2 + notecaddy or if other people have this issue as well. Computer is a HP with AMD Dual-Core Processor, 5GB DDR3 system memory and was brand new when I purchased it 3 months ago.

  2. #2
    HM Support Patvs's Avatar
    Join Date
    Feb 2009
    Location
    Amsterdam, the Netherlands
    Posts
    28,335

    Default

    Which Operating System, Firewall, and Anti-Virus are you using?


    Update to:
    http://www.holdemmanager.com/Downloa...AutoUpdate.exe

    For W7 and Vista you must set \holdem manager\holdemmanager.exe, hudfuncsapp.exe are started as administrator. Run the windows explorer and navigate to your Holdemmanager2 installation directory. Right click the executables and select properties... then select "Run as admin" from the compatibility tab.

    Add exceptions to the windows firewall for those files even if the firewall is turned off. If you have a 3rd party firewall, do the equivalent or uninstall it temporarily.

    Run a manual Windows Update and install all updates, including all .net framework updates.

    Turn off User Account Control: How to Disable and Turn Off UAC in Windows 7 « My Digital Life



    ---



    Check your auto import folder settings.
    Make sure the archive folder exists, and you haven't created an 'import loop'.
    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here


    HM2 FAQ -- Quick Start HM2 Guide -- Licensing -- Postgresql issues -- Top 10 Performance Tips

  3. #3
    Junior Member
    Join Date
    Oct 2010
    Posts
    12

    Default

    using windows 7 Home Premium 64-bit, the standard windows firewall, and Avast Free Antivirus

  4. #4
    HM Support Patvs's Avatar
    Join Date
    Feb 2009
    Location
    Amsterdam, the Netherlands
    Posts
    28,335
    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here


    HM2 FAQ -- Quick Start HM2 Guide -- Licensing -- Postgresql issues -- Top 10 Performance Tips

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