Bosss Media : HEM stop importing after a while
Results 1 to 2 of 2
  1. #1
    Junior Member
    Join Date
    Sep 2016
    Posts
    2

    Default Bosss Media : HEM stop importing after a while

    Hello, i've seen after a while my HEM stop importing hands on my hu tables on Boss media (espacejeux, special canadian skin) .

    It takes about 45 min/ 1 hour being on the same table then hands stop importing.

    Any clue why?

  2. #2
    You're out! udbrky's Avatar
    Join Date
    Jul 2008
    Posts
    20,898

    Default

    Please enable the Settings > Feature Logging > [x] 'HUDStats' and 'FastPoker' option and increase the Max number of log files option to 10 so old logs are saved with date/time stamps. You can also enable this before you launch HM2 from the Start Menu - Hold'Em Manager 2 FAQs - Poker Software :: Feature Logging

    Please reproduce the problem and:
    - Attach a screen shot of the table/desktop
    - Try to include the Active Sessions tab and/or Sessions Report that also includes your windows clock and poker client lobby clock in the screen shot
    - Save a copy of the original Hand history for the table with the issue
    - Close HM2 and attach your HM2Logs folder with a detailed description of what you were doing and what problems you were experiencing - Hold'Em Manager 2 FAQs - Poker Software :: How Do I Send a Log File to Holdem Manager Support?

    With all the above information we should be able to narrow down what is causing the issue. If all the information is not included we will need to email you again to request it.
    Regards udbrky (Chris)

Similar Threads

  1. Replies: 1
    Last Post: 08-02-2017, 04:09 PM
  2. problem importing HH at pokerheaven ( Boss media)
    By idonkmoney in forum Manager General
    Replies: 1
    Last Post: 10-06-2011, 05:26 AM
  3. Problem with importing hands from Boss Media
    By krzychoo in forum Manager General
    Replies: 1
    Last Post: 04-07-2010, 10:09 PM
  4. cant stop importing.. pls help
    By thebolb in forum Manager General
    Replies: 1
    Last Post: 09-11-2009, 08:45 PM
  5. Can't stop importing
    By Smitte in forum Manager General
    Replies: 1
    Last Post: 04-07-2009, 04:22 PM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •