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  1. #1
    Junior Member
    Join Date
    Nov 2008
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    29

    Default Microgaming HHs not importing

    Hi,

    My Microgaming (StanJames) hands used to import fine, but recently started not doing so. I've gone through the normal routine to make sure everything is setup as it should be with no luck. I tried manually importing them from the GameHistory.dat file and all my recent HHs come through as errors (see png attached). What gives?

    Thanks.
    Attached Images Attached Images

  2. #2
    Member
    Join Date
    Aug 2008
    Posts
    77

    Default

    I have the same problem

  3. #3
    Junior Member
    Join Date
    May 2014
    Posts
    8

    Default

    Another here.
    In the last few days it was not importing all the hands. Today after the HM2 update, the HUD doesn't appears and there's no hands saved.

    EDIT:
    OK. I have already read the thread at General Support.
    Microgaming Update
    Last edited by zero14; 04-27-2017 at 11:56 AM.

  4. #4
    Graphics Guru fozzy71's Avatar
    Join Date
    Sep 1971
    Location
    HM Support
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    27,884

    Default

    I apologize for the delay in reply.

    They are no longer writing hands from the point you don't contribute to the pot so we can no longer support these cash game hands - http://www.mpn.poker/blog/closing-a-few-loopholes/


    Microgaming has made a decision to not provide cash game customers with all hand histories for games they are seated in. Even though a Microgaming cash game player has posted blinds for the round, they will now only provide customers with a hand history if the customer directly contributed to a pot. We are no longer importing Microgaming cash game hand histories because many stats are significantly skewed as a result of the Microgaming decision to not provide hand histories on all cash game hands. We will continue to support Microgaming tournaments as all players are provided with complete hand histories.


    See this forum thread/post for more details about these changes - Microgaming Update

  5. #5
    Junior Member
    Join Date
    Nov 2008
    Posts
    29

    Default

    Argh! But I play Heads Up.. I contribute to every pot! Just like that you're not gonna continue to support Microgaming players??

  6. #6
    Graphics Guru fozzy71's Avatar
    Join Date
    Sep 1971
    Location
    HM Support
    Posts
    27,884

    Default

    We are investigating an option to support heads up tables.

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