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  1. #1
    Junior Member
    Join Date
    Apr 2017
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    Default Wrong SNG rake (WPN)

    There is $10+$0.55 SuperTurbo SNG in Winning Poker Network, but HEM shows $10+$0.8 in database.
    Similarly, $15+$0.80 in real, $15+$1.20 in HEM
    $20+$1 -> $20+$1.5
    $30+$1.3 -> $30+$2.5 and so on.

    Hand History
    HH20170404 T7148494-G41093091.txt

  2. #2
    HM2! udbrky's Avatar
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    Jul 2008
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    16,889

    Default

    Where does it show in the hand history there?
    Regards udbrky (Chris)

  3. #3
    Junior Member
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    Apr 2017
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    Default

    There is no information about rake in hand history. May be that's why HEM show wrong rake.
    Real value of rake in hyper turbo SnGs on screenshot.
    1.jpg

  4. #4
    HM2! udbrky's Avatar
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    Default

    Right, WPN does not write the buyin information in the hand history files. You will need to use the default buyin -*Hold'Em Manager 2 FAQs - Poker Software :: Hand Importing / Tourney Defaults

    and edit previously played tourneys -*Hold'Em Manager 2 FAQs - Poker Software :: Reports / Tournaments/ Tournament/ Tournament Editor
    Regards udbrky (Chris)

  5. #5
    Junior Member
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    Apr 2017
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    Default

    default buyin does not work.
    Edit previously played tourneys works, but I play 100+ SnG a day. And It takes a very long time. Is there really no other way?

  6. #6
    HM2! udbrky's Avatar
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    Jul 2008
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    Default

    What does it show when you change the default buyin for future tournaments?
    Regards udbrky (Chris)

  7. #7
    Junior Member
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    Apr 2017
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    Default

    Default buyin is ignored. When I import tourney $20+$1 with default buyin $20+$1 in HEM, anyway get $20+$1.5 in report.
    Try it yourself, HH attached in 1st message.

  8. #8
    Graphics Guru fozzy71's Avatar
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    Sep 1971
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    HM Support
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    Default

    I'm sorry to hear you're having issues with the software and I apologize for the delay. This issue has been documented in detail and provided to the developers to resolve.

    The assigned internal issue # on this issue is HM-8868


    I have added your email address to the ticket so we can notify you once we have fixed it.

    Since you edited the screen names in the HH file we will need you to zip/email us the original unedited file and it would help if you could also send samples of the other stakes you mentioned with problems.

    Please zip and email the problem hand histories, with a link to this thread and your forum name, to us using the 'Contact Support' link.


    All original hands that are auto-imported get moved to an archive for performance reasons. Your \HM2Archive is in C:\HM2Archive by default, but you may have put it anywhere. The archive should be organized by \Month\DayOfMonth e.g C:\HM2Archive\2009\07\31 or if it was auto-imported with v7283+ it would be in C:\HM2Archive\SiteName\YYYY\MM\DD.


    When sending any files please zip them (right-click > send to > compressed folder) before attaching them to an email. If the attachment is larger than 10MB please upload them to a file hosting site like dropbox, then 'copy public link' and paste the download link directly into the support ticket email.

  9. #9
    Junior Member
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    Apr 2017
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    Default

    Done. Ticket #279446

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