I cannot get the Hud to show up or find open tables within table finder. What is the fix?
I cannot get the Hud to show up or find open tables within table finder. What is the fix?
I have the same problem on Boyle, thanks.
Last edited by ScottieB_08; 07-30-2016 at 12:21 PM.
Please update to this version
http://www.holdemmanager.com/Downloa...AutoUpdate.exe
Many Ipoker 'beta' clients have made changes to the hand histories that are not in line with rest of the Ipoker Network. We are waiting on Ipoker to release final changes to their hand history format before we can properly support it.
Uninstall Ipoker, deleting the settings.
Then re-install it, right-clicking the setup file and running as administrator. This will keep it from creating a hand history folder that it cannot write hands to.
Add the folder in Site setup. Hold'Em Manager 2 FAQs - Poker Software :: iPoker Setup
Make sure that the Site Time Adjustment is properly configured such that the Time Stamp in the Reports for the hand matches your local windows clock time - Hold'Em Manager 2 FAQs - Poker Software :: Options / Hand Importing / Site Time Adjustment
Tournament tables will require you to use the Table Finder until they finalize their hand history updates so we can properly support those tables - Hold'Em Manager 2 FAQs - Poker Software :: How is Table Finder utilized if the HUD does not appear?
The Table Finder fix will take longer as we have to wait for them to update their poker client before we can make the tournament table HUD work automatically.
Please enable the Settings > Feature Logging > [x] 'HUDStats' and 'FastPoker' option and increase the Max number of log files option to 10 so old logs are saved with date/time stamps. You can also enable this before you launch HM2 from the Start Menu - Hold'Em Manager 2 FAQs - Poker Software :: Feature Logging
Please reproduce the problem and:
- Attach a screen shot of the table/desktop
- Try to include the Active Sessions tab and/or Sessions Report that also includes your windows clock and poker client lobby clock in the screen shot
- Save a copy of the original Hand history for the table with the issue
- Close HM2 and attach your HM2Logs folder with a detailed description of what you were doing and what problems you were experiencing - Hold'Em Manager 2 FAQs - Poker Software :: How Do I Send a Log File to Holdem Manager Support?
With all the above information we should be able to narrow down what is causing the issue. If all the information is not included we will need to email you again to request it.
Regards udbrky (Chris)