Problem with replay
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  1. #1
    Junior Member
    Join Date
    Mar 2015
    Posts
    7

    Default Problem with replay

    Hi guys.

    I have a problem with my hm2 replay. When i open a hand for replay, the hud appear but it show all guys with zero hands. Only the number of blinds stat is correct. All other stats appear with "-" because the replay assume zero hands to all guys.

    What is the problem?


    Regards, Bruno

  2. #2
    Senior Member _Loki_'s Avatar
    Join Date
    Jul 2009
    Location
    B/ham UK
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    2,856

    Default

    Click on the gearwheel in the Table HUD [purple circle]
    In the popup select "All Hands" [green square]
    Close replayer & relaunch it
    Does that work?
    Attached Images Attached Images

  3. #3
    Junior Member
    Join Date
    Mar 2015
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    7

    Default

    Don't work :/

  4. #4
    You're out! udbrky's Avatar
    Join Date
    Jul 2008
    Posts
    20,898

    Default

    In the options in the lower left corner, turn off "Show stats up to date of hand" and try again.

    Please enable the Settings > Feature Logging > [x] 'HUDStats' and 'FastPoker' option and increase the Max number of log files option to 10 so old logs are saved with date/time stamps. You can also enable this before you launch HM2 from the Start Menu - Hold'Em Manager 2 FAQs - Poker Software :: Feature Logging

    Please reproduce the problem and:
    - Attach a screen shot of the table/desktop
    - Try to include the Active Sessions tab and/or Sessions Report that also includes your windows clock and poker client lobby clock in the screen shot
    - Save a copy of the original Hand history for the table with the issue
    - Close HM2 and attach your HM2Logs folder with a detailed description of what you were doing and what problems you were experiencing - Hold'Em Manager 2 FAQs - Poker Software :: How Do I Send a Log File to Holdem Manager Support?

    With all the above information we should be able to narrow down what is causing the issue. If all the information is not included we will need to email you again to request it.
    Regards udbrky (Chris)

  5. #5
    Junior Member
    Join Date
    Mar 2015
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    7

    Default

    Resolved!

    The problem was in HUD Filters > Filters by date / Number of hands. My number was 0 months and i updated.

    Thanks.

  6. #6
    Junior Member
    Join Date
    Mar 2015
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    7

    Default

    Now i have a new problem. My original auto rate rules don't desapear. Always i open the software they are there. I delete them and make news with colors, but the news don't work in my replay and the other sites that not stars. At the same time, my hud present the auto rate rule that i suposed deleted. Can you help me?

    Regards

  7. #7
    You're out! udbrky's Avatar
    Join Date
    Jul 2008
    Posts
    20,898

    Default

    Make sure you are editing for the correct game type.

    When you go to settings, do they keep showing there?

    Please see this FAQ to alleviate any security bottlenecks - Hold'Em Manager 2 FAQs - Poker Software :: Set Correct Permissions on files and folders HM2 use
    Regards udbrky (Chris)

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