Constant freezing and crashing with HM2 on Winamax

[MachtiSonni]

Hey there,

I'm experiencing constant freezing and crashing on Winamax. At some point the tables just freeze and take a few seconds for me to be able to get back at them. Some times HM2 crashes completely before I get back on the tables. I'll try to record a video of what happens soon. A few points:

• If I only play cash-tables the problem will sometimes occur but it's not very common
• If I play tournamnet tables (Expressos, HUSNG) I'm GUARANTEED a freeze/crash quite soon
• The freezing stops happening altogether when I click "Stop HUD" on HM2 but keep import on

I assume you'll want some log files etc.

[udbrky]

Yes, please send us some logs, screenshots and a little more description of what the freeze looks like.

If you continue to have problems, please reproduce the problem and zip/attach your HM2Logs folder with a detailed description of what you were doing and what problems you were experiencing - Hold'Em Manager 2 FAQs - Poker Software :: How Do I Send a Log File to Holdem Manager Support?