help! Replay does not open.

[jandsonpower]

You get no error message, only the replay window is locked and does not open.


HM SMALL LEST VERSION

[fozzy71]

Please close HM2 and delete the files in the following folder:

C:\Users\UserName\AppData\Roaming\HoldemManager\Co nfig\Replayer

If you can't see it, turn off the windows option that is hiding that directory. FAQ - Hold'em Manager (HM1) Poker Tracking Software :: How to See Hidden Files in Windows

If you continue to have problems, please reproduce the problem and zip/attach your HM2Logs folder with a detailed description of what you were doing and what problems you were experiencing.

[jandsonpower]

ty ty thats ok

[fozzy71]

You are very welcome. Thank you for letting us know it solved your problems. It helps us when crafting future replies to other customers with similar problems.

Good luck at the tables. If you have any further questions or problems do not hesitate to ask us.