HEM2 causes PokerStars to lag

[GrowAPairPlz]

Hello,

I am using HEM2 every day on various sites without any performance issues whatsoever. My problem always begins when I play MTT's on sundays. Basically I have shut all other sites down, and made sure that I'm not running any processes that hogs up alot of memory. I can see though, that HEM2 uses alot of memory which causes PokerStars client to respond really slowly. If I close down HEM2 everything runs smoothly again.

My computer:
i7-4790K CPU @ 4.00 Ghz
NVIDIA GeForce GTX 760
Samsung SSD 840 EVO 500 GB
16 GB RAM
Windows 7 Ultimate 64-bit

[fozzy71]

I'm really sorry and I know there is nothing more frustrating than having issues like this when trying to play. I hope i can help you resolve this quickly.

Please check these 2 FAQs and try all the steps there to see if they help:
- http://hm2faq.holdemmanager.com/ques...%28Firewall%29 - Resolves issues where security software continually try to scan files and processes which can slow down your PC
- http://hm2faq.holdemmanager.com/ques...rts+%26+HUD%29 - General tips and solutions for performance issues

A few other things you could try to see if it helps when playing:
- Does it help you disable the Options > Settings > General Settings > Miscellaneous > [ ] 'Automatically Refresh' option and restart HM2?
- Try leaving HM2 on the 'Home' tab when playing.
- Try picking a villain in the reports that only has a few hands in your database instead of your hero and restart HM2.
- Try creating a new smaller database with just hands from the past 1 or 2 months to use when playing - http://hm2faq.holdemmanager.com/ques...y+played+hands

If you continue to have problems, please reproduce the problem, describe exactly what you were doing, and attach your new \HM2logs folder -
http://hm2faq.holdemmanager.com/ques...ger+Support%3F