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  1. #1
    Junior Member
    Join Date
    Jan 2013
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    20

    Default Hem is moving on some tables fast poker

    i installed the latest version and then this problem occured
    on some tables HUD is moving by 1 position to right it seems to move randomly
    then i fold and its again back to normal but happens on another table or tables

    its partypoker fast NL100

  2. #2
    Graphics Guru fozzy71's Avatar
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    Sep 1971
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    HM Support
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    Default

    Are these tables short-handed?

    This issue has been documented in detail and provided to the developers to resolve.


    The assigned internal ticket # on this issue is HM-8558: Party FF HUD is off when table is short handed


    I have added your email address to the ticket so we can notify you once we have fixed it.

  3. #3
    Junior Member
    Join Date
    Jan 2013
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    20

    Default

    yes they are shorthanded
    and i noticed its happening because HUD on myself(Hero) just dissapears

  4. #4
    Junior Member
    Join Date
    May 2014
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    1

    Default

    got the same problem,

  5. #5
    HM2! udbrky's Avatar
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    Jul 2008
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    18,392

    Default

    I have added you to be notified as well.
    Regards udbrky (Chris)

  6. #6
    Junior Member
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    Jan 2013
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    Default

    still got the problem any updates or something?

  7. #7
    HM Support Patvs's Avatar
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    Feb 2009
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    Amsterdam, the Netherlands
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    Default

    This is still an open ticket. I have no eta when it will be fixed.
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

  8. #8
    Junior Member
    Join Date
    Oct 2013
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    9

    Default

    Hi,
    yesterday after I updated my hem from version xxx.8205 to the newest xxx.8280 but I also started using NoteCaddy, created notes etc. (I don't know if this can affect it either) I have got the same problem as it mentioned above.
    When I start playing FF on Partypoker there is a bug in about one of the fifth hand where my HUD disappears and I can see only 5 opponents HUD's but they are moved one seat in the way that my HUD should be.
    Could you please escalate this problem?
    Thank you.

  9. #9
    HM2! udbrky's Avatar
    Join Date
    Jul 2008
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    18,392

    Default

    This is a difficult issue that our developers have been looking into. I do not have an ETA on when it will be resolved.

    I have added you to be resolved.
    Regards udbrky (Chris)

  10. #10
    Member
    Join Date
    Jan 2013
    Posts
    49

    Default

    I think I have got a similar problem here.... NL25 Fast ,Partypoker.

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