After windows update HUD stopped showing on zoom
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  1. #1
    Junior Member
    Join Date
    Sep 2014
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    13

    Default After windows update HUD stopped showing on zoom

    After this Gyazo - bda76569275bbd0eb60dfd8fafe774c9.png
    When I play zoom the hud doesnt show up.
    everything is k with regular tables tho

  2. #2
    *** HM3! *** fozzy71's Avatar
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    Jun 2005
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    HM Support
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    32,809

    Default

    If you are not using v8205 please update to the latest version - http://www.holdemmanager.com/downloa...r_2_Update.exe

    Make sure you always start HM2 first before you open the PokerStars Client.
    Please check all of the steps on this FAQ - http://hm2faq.holdemmanager.com/ques...rs+Zoom+Tables


    Check your C:\Users\User_Name\AppData\Local\Temp folder for a file named StarsCommunicator.hm2 and if you see it please delete it.
    If you can't see it, turn off the windows option that is hiding that directory. http://faq.holdemmanager.com/questio...es+in+Windows+


    If you continue to have problems, please use the tool in the following link to send a HUD Report - http://hm2faq.holdemmanager.com/ques...Reporting+Tool


    Please reproduce the problem and attach:
    - Screen shot of the table/desktop
    - Original hand history for the table with the issue
    - Screen shot of the Active Sessions tab and/or Sessions Report that also includes your windows clock and poker client lobby clock in the picture
    - Please send a log file as well - http://hm2faq.holdemmanager.com/ques...ger+Support%3F


    Please zip and email the requested files to hm2support@holdemmanager.com and let us know that you also sent a hud error report.

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