Discrepancy between net won in hm2 and the amount in my poker room
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  1. #1
    Junior Member
    Join Date
    Jan 2011
    Posts
    18

    Default Discrepancy between net won in hm2 and the amount in my poker room

    I play on PS.it, 6max cash game normal and/or zoom tables.

    I've always had a difference of money in my expense.

    In HM2 my net won is X, in PS is X-Y.

    I check it often, after a week, a month, a casual number of hands played.

    I report only now but they are at least 2 years that goes on.

  2. #2
    Junior Member
    Join Date
    Jun 2012
    Posts
    6

    Default

    Quote Originally Posted by MWI View Post
    I play on PS.it, 6max cash game normal and/or zoom tables.

    I've always had a difference of money in my expense.

    In HM2 my net won is X, in PS is X-Y.

    I check it often, after a week, a month, a casual number of hands played.

    I report only now but they are at least 2 years that goes on.
    It can be caused by the zoom tables. If u sit out on a zoom table and close it too soon, HM won't track the hands that where u fast-folded but still in progress. So if in those hands u were on the blinds or raised/fastfolded u just gonna loose those amounts untracked.

  3. #3
    HM Support Patvs's Avatar
    Join Date
    Feb 2009
    Location
    Amsterdam, the Netherlands
    Posts
    33,523

    Default

    Request your hands by emailing PokerStars.it, and import them.

    This will rule out there are currently hands missing from your database.

    --

    Also check your time settings: http://hm2faq.holdemmanager.com/ques...TimeAdjustment

    With the wrong time settings if your date filter is set to "TODAY", some hands will show up under YESTERDAY's report, or won't show up until the following day.
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

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