HUD filter by number of players delayed.
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  1. #1
    Junior Member
    Join Date
    Sep 2012
    Posts
    12

    Default HUD filter by number of players delayed.

    Hi,

    I play sits on stars, when a players is eliminated, next hand the hud of this player is in blank but no dissapear until a few rounds ( depend 3,4,5,6,7 hands ) then the hud no update the information with the correct number of players.

    My Hm2 active session hour matches with windows and pokerstars clock, i have include permission for antivirus to each archive recomended, i havent enabled UAC on windows, i haved enabled Firewall on windows.

    Thanks. HM2.png

  2. #2
    You're out! udbrky's Avatar
    Join Date
    Jul 2008
    Posts
    20,898

    Default

    We need to see the information. Please send it to support@holdemmanager.com with a link to this thread:

    Your computer clock should match your current timestamp in the hands section in active sessions and reports.

    if not, open Site setup and make the adjustment.

    The formula is Computer clock - Sessions time.

    So if your computer clock is January 1 12:00 and your sessions show January 1 5:00, you would add 7 hours.

    If your computer clock is behind the Sessions time, you would subtract.

    Please send a screenshot of your sessions with computer clock while playing if there is another issue.

    Please take and attach a screen shot - How to Take a Screen Shot in Windows

    For 8/7/Vista, there is a built-in Snipping Tool in Start - Accessories.

    Please follow these steps completely:

    http://forums.holdemmanager.com/bug-...s-showing.html

    We will need the answers to the questions in the thread as well as the log.
    Regards udbrky (Chris)

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