Alias bug
Results 1 to 2 of 2

Thread: Alias bug

  1. #1
    Member
    Join Date
    Jun 2012
    Posts
    50

    Default Alias bug

    HI

    Currently on HM2 v8057, Active session does not work/refresh, when using multiple sites. Report tabs also dont refresh. Confirmed bug on Pokerstars and 888Poker.

    U have to load each nickname and then again the alias and then new hands are shown.

    cheers

  2. #2
    *** HM3! *** fozzy71's Avatar
    Join Date
    Jun 2005
    Location
    HM Support
    Posts
    32,809

    Default

    Make sure that the Site Time Adjustment is properly configured such that the Time Stamp in the Reports for the hand matches your local windows clock time - http://hm2faq.holdemmanager.com/ques...ime+Adjustment

    *Note that these Site Time Adjustments have been moved to the new Site Setup menu - http://hm2faq.holdemmanager.com/ques...931/Site+Setup


    If you continue to have problems please enable the Settings > Feature Logging > [x] 'ReportStats' option and increase the Max number of log files option to 10 so old logs are saved with date/time stamps.

    Please reproduce the problem and attach:
    - a screen shot of the table/desktop
    - a hand history for the table
    - try to include the Active Sessions tab and/or Sessions Report that also includes your windows clock (right-click the windows clock > adjust date/time > keep the clock with the seconds hand in the video) and poker client lobby clock in the video
    - Please attach your holdemmanager.config file from C:\Users\YourName\AppData\Roaming\HoldemManager and your prefs.xml file from the \Config folder.
    - and your log.txt file with a detailed description of what you were doing and what problems you were experiencing - http://hm2faq.holdemmanager.com/ques...ger+Support%3F
    - If you can't see it, turn off the windows option that is hiding that directory. http://faq.holdemmanager.com/questio...es+in+Windows+

    Please zip and email the requested files to hm2support@holdemmanager.com with a link to this thread and your forum name.

Similar Threads

  1. Alias hands vs alias
    By willy_tk in forum General Support
    Replies: 2
    Last Post: 01-18-2014, 06:00 AM
  2. alias within an alias
    By lovetoplaypoker in forum Manager General
    Replies: 1
    Last Post: 03-25-2010, 04:10 AM
  3. new alias
    By razor25 in forum Manager General
    Replies: 1
    Last Post: 03-19-2010, 09:48 PM
  4. Can't see the new Alias
    By TripleAceIRL in forum Manager General
    Replies: 2
    Last Post: 01-29-2010, 11:31 AM
  5. My HEM uses 2 different alias' as my alias. (Splits 'em up)
    By doespronk in forum Manager General
    Replies: 2
    Last Post: 01-14-2010, 02:32 PM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •