Street by Street HUD stops changing streets when I move table
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  1. #1
    Junior Member
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    Default Street by Street HUD stops changing streets when I move table

    I'm playing 2-table and 3-table SNGs. The street by street HUD works perfectly at the start but as soon as I move tables it gets frozen on one street, which still updates (not always the same street). Any suggestions? I see overhang setting sometimes causes some problems but that is set to 0 on all streets. I'm guessing the table sizing is fine as it works until I move tables.

  2. #2
    Junior Member
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    When I say move tables I mean I am moved to a different table, rather than I am moving the table around the screen/re-sizing it

  3. #3
    Junior Member
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    Default

    Also, I am running as admin, not sure if that makes a difference

  4. #4
    HM Support Patvs's Avatar
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    Are you tiling or stacking your tables?

    Can you get the HUD to work again, if you
    -1 switch to a different HUD Configuration
    -2 then switch back to your HUD Configuration with the street-by-street setup
    -3 or if you do resize the table
    -4 or use the TableFinder: http://hm2faq.holdemmanager.com/ques...esNotAppear%3F
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

  5. #5
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    I was cascading the tables.
    1) I will have to check
    3) Didn't work
    4) Will try also

  6. #6
    You're out! udbrky's Avatar
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    Jul 2008
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    20,898

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    If you continue to have problems, please reproduce the problem, describe exactly what you were doing, and attach your log.txt file -

    http://hm2faq.holdemmanager.com/ques...ger+Support%3F


    to support@holdemmanager.com with a link to this thread.
    Regards udbrky (Chris)

  7. #7
    Junior Member
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    May 2014
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    deadlydave,

    this problem was solved? because for me happens the same.
    I make some tests and contacts with the support, but really frozen anytime when changed table in multitable games.

  8. #8
    Team HM2 HM2Nick's Avatar
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    This is a known issue. It has been documented in detail and provided to the developers to resolve. The assigned internal ticket # on this issue is HM-8509.

  9. #9
    Team HM2 HM2Nick's Avatar
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    When testing this issue, I found a possible workaround for this issue until it is fixed. Please try using the Stop HUD / Start HUD function after being reseated.

  10. #10
    Junior Member
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    Hy guys,

    The ticket #HM-8509 is solved?

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