Problem hm2 use all ram
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  1. #1
    Junior Member
    Join Date
    May 2013
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    2

    Default Problem hm2 use all ram

    Hi,

    I'm having severe problems with HM2, they started happening one week ago (nothing significant happened on my system) and right now i can't use hm because it totally freezes my computer(amd 4 ghz 8 core, ram 8gb corsair and ssd samsung 840 pro).

    Help me pls

  2. #2
    *** HM3! *** fozzy71's Avatar
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    Jun 2005
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    HM Support
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    Which Operating System, Firewall, and Anti-Virus are you using?

    Many of those free Norton, Mcaffee, Comodo, Zonealarm, Avira, Avast, AVG, Bitdefender, etc, ínternet security'bundles will not work well with Holdem Manager.

    Please do the following steps, so we can get your computer to a state that we know will work with Holdem Manager:

    1) Uninstall any 3rd party security software bundles.
    2) Reboot your computer
    3) Please install the latest version: http://www.holdemmanager.com/downloa...ger_2_Beta.exe
    4) Enable Windows Firewall's recommended settings through your Control Panel, turn off Windows Defender, and add firewall exceptions for HM and SQL - http://hm2faq.holdemmanager.com/ques...ender+Problems
    5) Install Microsoft Security Essentials for antivirus/malware protection and update it - Microsoft Security Essentials - Microsoft Windows


    To change your folder permissions - http://hm2faq.holdemmanager.com/ques...olders+HM2+use


    If you continue to have problems, please duplicate the issue and send us log files with a detailed description of what you were doing and what problems you were experiencing:
    - Open Windows Event Viewer's - Windows Logs - Applications.
    - Check for any errors and send the information (Save All Events As...).
    - Please send a log file as well - http://hm2faq.holdemmanager.com/ques...ger+Support%3F

    Please zip and email the logs, with a link to this thread and your forum name, to hm2support@holdemmanager.com

  3. #3
    Junior Member
    Join Date
    May 2013
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    Default

    I formatted the pc and run all the indications listed above. Now the pc freezes nn but after about 1 hour of play begins to slow down and crash constantly using about 90% of my ram

  4. #4
    *** HM3! *** fozzy71's Avatar
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    Jun 2005
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    HM Support
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    Default

    We need you to send us the event viewer and log.txt files via email as requested above so we can try to determine what is causing the problems.

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