My HM2 doesn`t Show me the HUD at any Full tilt poker game, tournament or cash games :/
My HM2 doesn`t Show me the HUD at any Full tilt poker game, tournament or cash games :/
Please update to the latest version - http://www.holdemmanager.com/downloa...r_2_Update.exe
Make sure the poker client and hand histories are both in English. If it is not, you need to change it in the Lobby Options or reinstall the software and choose English.
Make sure that the Site Time Adjustment is properly configured such that the Time Stamp in the Reports for the hand matches your local windows clock time - http://hm2faq.holdemmanager.com/ques...ime+Adjustment
* Site Time Adjustment Warning: If you change the settings in the Full Tilt timezones and then use HM2s auto detect it will cause problems. Since FTP has a timezone setting there is no reason to use an offset in HM2. This feature is there from before they introduced the timezone feature to FTP so just set it to 0 in HM2 > Hand Importing > Site Time Adjustments and set your correct timezone in FTP. If you set your Full Tilt Lobby clock to ET and do not live in ET you will need to adjust the HM2 option accordingly.
*Note that these Site Time Adjustments have been moved to the new Site Setup menu that does not yet have a FAQ created - http://hm2faq.holdemmanager.com/ques...931/Site+Setup
If you continue to have problems please try our new Priority Support Tool for the 'HUD is not working' topic.
You can read more about the Priority Support Tool here