High Amount of Hand Histories in Auto Import Folders
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  1. #1
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    Default High Amount of Hand Histories in Auto Import Folders

    I am getting an alert that I have a High Amount of Hand Histories in Auto Import Folders, yet I have exactly zero hand histories in there. I do not want this to affect my HUD performance. Please help. Thank you.

  2. #2
    You're out! udbrky's Avatar
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    Please remove c:\hmarchive and/or c:\hm2archive from your auto import folders list, as well as any folder to which your auto import folders are set to archive, or any folder that has a lot of hands files, from your auto import folders. This just creates a loop of importing and archiving and slows down your HUD, perhaps even causing it not to show up, and in some cases a crash, as Windows cannot handle the file names.
    Regards udbrky (Chris)

  3. #3
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    Quote Originally Posted by udbrky View Post
    Please remove c:\hmarchive and/or c:\hm2archive from your auto import folders list, as well as any folder to which your auto import folders are set to archive, or any folder that has a lot of hands files, from your auto import folders. This just creates a loop of importing and archiving and slows down your HUD, perhaps even causing it not to show up, and in some cases a crash, as Windows cannot handle the file names.
    I had already taken those steps, and then restarted HEM2. But, I am still getting the same error message. I have exactly 3 auto import folders set up: one for FTP hand histories, one for Stars Cash Games, and one for Stars Tournament Summaries, and they are all empty - I did a manual import on all of them to make sure. Yet, I still get the error message.

    Also, in the "Site Setup" feature, every site (even ones I have never used) is giving me the following message:
    "The following folders have not been tagged to a poker site and may contain ADDITIONAL [SITE NAME] hands. Click EDIT to match unassigned hand history folders to poker site."
    But, there are not any folders listed below the message, so I have no idea as to what the "following folders" is referring.

    Thanks.

  4. #4
    HM Support Patvs's Avatar
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    Update: http://www.holdemmanager.com/Downloa...AutoUpdate.exe


    Can you actually go into the auto import folders, to make sure there are no old handhistory files still 'stuck' in them.
    A manual import will skip and not show these files if they've already been imported.
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

  5. #5
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    Quote Originally Posted by Patvs View Post
    Update: http://www.holdemmanager.com/Downloa...AutoUpdate.exe


    Can you actually go into the auto import folders, to make sure there are no old handhistory files still 'stuck' in them.
    A manual import will skip and not show these files if they've already been imported.

    Applied the update and still getting the error message. I doubled checked the folders, and they are/were empty.

    Thanks.

  6. #6
    You're out! udbrky's Avatar
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    Make sure you do not have any subfolders or folders that should not be in the auto import list.

    Please remove c:\hmarchive and/or c:\hm2archive from your auto import folders list, as well as any folder to which your auto import folders are set to archive, or any folder that has a lot of hands files, from your auto import folders. This just creates a loop of importing and archiving and slows down your HUD, perhaps even causing it not to show up, and in some cases a crash, as Windows cannot handle the file names.
    Regards udbrky (Chris)

  7. #7
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    Quote Originally Posted by udbrky View Post
    Make sure you do not have any subfolders or folders that should not be in the auto import list.

    Please remove c:\hmarchive and/or c:\hm2archive from your auto import folders list, as well as any folder to which your auto import folders are set to archive, or any folder that has a lot of hands files, from your auto import folders. This just creates a loop of importing and archiving and slows down your HUD, perhaps even causing it not to show up, and in some cases a crash, as Windows cannot handle the file names.
    I have already done all of this. Still getting error message.

  8. #8
    HM Support Patvs's Avatar
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    Can you email us your

    C:\Users\{username}\AppData\Roaming\HoldemManager\holdemmanager.config file
    or attach it here.
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

  9. #9
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    HoldemManager.config

    Quote Originally Posted by Patvs View Post
    Can you email us your

    C:\Users\{username}\AppData\Roaming\HoldemManager\holdemmanager.config file
    or attach it here.

  10. #10
    You're out! udbrky's Avatar
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    There is no HUD performance that this causes.

    The messages are just archived and can be ignored. You can delete the alerts.txt file in

    7: C:\Users\username\AppData\Roaming\HoldemManager\

    XP: C:\Documents and Settings\User_name\Application Data\HoldemManager


    See this tutorial for showing system and hidden files:

    http://hm2faq.holdemmanager.com/ques...in+Windows%3F+

    See the location here for win 7:

    http://www.udbrky.com/hmsupport/configfile.PNG

    See the location here for win xp:

    http://www.udbrky.com/hmsupport/configfile.PNG
    Regards udbrky (Chris)

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