Trial: A few bugs
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  1. #1
    Junior Member
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    Apr 2009
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    Default Trial: A few bugs

    Hi,

    i am currently testing hm2 and have a few problems:


    1. Hm2 crashes when i finish my session and want to close the program. (when i click the close botton it wont close and freezes and i only can close it with taskmanager)


    2. Popups sometimes wont disappear and i can only "wipe" them away when i put another window over the popups (then they disappear)

    3. Prima network hands wont work for the Iphone app and i cant find out how to errase some hands after i reviewed them on the iphone!


    thx for your help! i really like hm2 but it still has some bugs so i am not sure if i should upgrade... hope you can help!

  2. #2
    HM Support Patvs's Avatar
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    Feb 2009
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    Amsterdam, the Netherlands
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    Default

    1. Which Operating System, Firewall, and Anti-Virus are you using?

    For W7 and Vista you must set \holdem manager\holdemmanager.exe, hudfuncsapp.exe are started as administrator. Run the windows explorer and navigate to your Holdemmanager2 installation directory. Right click the executables and select properties... then select "Run as admin" from the compatibility tab.

    Add exceptions to the windows firewall for those files even if the firewall is turned off. If you have a 3rd party firewall, do the equivalent or uninstall it temporarily.

    Run a manual Windows Update and install all updates, including all .net framework updates.

    Turn off User Account Control: How to Disable and Turn Off UAC in Windows 7 « My Digital Life




    2. Turn on the Windows AERO interface: How to Turn On and Enable Aero in Windows 7 (Enable Aero Peek) « My Digital Life

    3. iphone app, read: http://hm2faq.holdemmanager.com/ques...+Documentation
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

  3. #3
    HM Support Patvs's Avatar
    Join Date
    Feb 2009
    Location
    Amsterdam, the Netherlands
    Posts
    33,523

    Default

    1. Which Operating System, Firewall, and Anti-Virus are you using?

    For W7 and Vista you must set \holdem manager\holdemmanager.exe, hudfuncsapp.exe are started as administrator. Run the windows explorer and navigate to your Holdemmanager2 installation directory. Right click the executables and select properties... then select "Run as admin" from the compatibility tab.

    Add exceptions to the windows firewall for those files even if the firewall is turned off. If you have a 3rd party firewall, do the equivalent or uninstall it temporarily.

    Run a manual Windows Update and install all updates, including all .net framework updates.

    Turn off User Account Control: How to Disable and Turn Off UAC in Windows 7 « My Digital Life




    2. Turn on the Windows AERO interface: How to Turn On and Enable Aero in Windows 7 (Enable Aero Peek) « My Digital Life

    3. iphone app, read: http://hm2faq.holdemmanager.com/ques...+Documentation
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

  4. #4
    Junior Member
    Join Date
    Apr 2009
    Posts
    10

    Default

    Quote Originally Posted by Patvs View Post
    1. Which Operating System, Firewall, and Anti-Virus are you using?

    For W7 and Vista you must set \holdem manager\holdemmanager.exe, hudfuncsapp.exe are started as administrator. Run the windows explorer and navigate to your Holdemmanager2 installation directory. Right click the executables and select properties... then select "Run as admin" from the compatibility tab.

    Add exceptions to the windows firewall for those files even if the firewall is turned off. If you have a 3rd party firewall, do the equivalent or uninstall it temporarily.

    Run a manual Windows Update and install all updates, including all .net framework updates.

    Turn off User Account Control: How to Disable and Turn Off UAC in Windows 7 « My Digital Life




    2. Turn on the Windows AERO interface: How to Turn On and Enable Aero in Windows 7 (Enable Aero Peek) « My Digital Life

    3. iphone app, read: http://hm2faq.holdemmanager.com/ques...+Documentation


    Thx a lot! everything works now pretty smoothly!

    what about the support of migrogaming hhs on the iphone app? does this work anyhow?

  5. #5
    You're out! udbrky's Avatar
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    Jul 2008
    Posts
    20,898

    Default

    I do not have an ETA on that currently.
    Regards udbrky (Chris)

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