Can't start HEM2 (even after reinstall)
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  1. #1
    Junior Member
    Join Date
    Aug 2010
    Posts
    9

    Default Can't start HEM2 (even after reinstall)

    Hi

    My HEM2 (trial version) was working just fine and all of a sudden it just stopped. i tried everything but i need your help.

    I'm sending an image of what's going on. That's the only thing that pops up on my screen when I open HEM2 and it stays like that until i close it.


    Ty in advance
    Attached Images Attached Images

  2. #2
    HM Support Patvs's Avatar
    Join Date
    Feb 2009
    Location
    Amsterdam, the Netherlands
    Posts
    33,523

    Default

    Update: http://www.holdemmanager.com/Downloa...AutoUpdate.exe

    Run HM2, when it freezes as this screen, please sent your full log.txt file, located in the following folder to hm2support@holdemmanager.com:

    Windows 7: C:\Users\{username}\AppData\Roaming\HoldemManager\

    XP: c:\documents and settings\{username}\appdata\HoldemManager
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

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