Hi. Today I made a HUSNG on Stars and HEM didnīt import the game, is there any known issue?
Hi. Today I made a HUSNG on Stars and HEM didnīt import the game, is there any known issue?
Please create a new database.
1) Click the database name in the bottom right corner (2nd in)
2) Click the green + sign
3) Name it, click ok.
4) Import the hands from c:\hm2archive
If there is an issue, Please zip and email the original hand history and tournament summaries (for Stars, FTP, and Pacific) files from c:/hmarchive and/or c:\hm2archive
files are zipped by right clicking - send to - compressed folder
For multiple files, copy to a folder, then zip them.
to support@holdemmanager.com with a link to this thread.
Regards udbrky (Chris)