When clicking on "oppoents" or "reports" first no reaction, then crash
Results 1 to 2 of 2
  1. #1
    Junior Member
    Join Date
    Feb 2009
    Posts
    8

    Default When clicking on "oppoents" or "reports" first no reaction, then crash

    Hallo!

    I use HM 2.0.0.7725 version on Windows 7 64bit. When I click on the "reports" or "opponent" tab (maybe others as well ... never tried) holdem manager window shows no reaction for a while and then after clicking for example windows controls to minimize or maximize the HM window, the HM crashes. Unfortunately the crash window is transparent and just has a border but no content. really unusable for me at the moment ...

    After the crash I cannot close or move any HM windows and after a "close HM" from the taskbar, HM still is running as process ...

    please help,
    piedro
    Last edited by Piedro; 04-06-2013 at 12:05 PM.

  2. #2
    *** HM3! *** fozzy71's Avatar
    Join Date
    Jun 2005
    Location
    HM Support
    Posts
    32,814

    Default

    Please duplicate the issue and send us log files:
    - Open Windows Event Viewer's - Windows Logs - Applications.
    - Check for any errors and send the information (Save All Events As...).
    - Please send a log file as well - http://hm2faq.holdemmanager.com/ques...ger+Support%3F

    Please zip and email the logs, with a link to this thread and your forum name, to hm2support@holdemmanager.com

Similar Threads

  1. Replies: 2
    Last Post: 10-07-2012, 01:40 PM
  2. Replies: 1
    Last Post: 05-08-2012, 06:05 PM
  3. Replies: 24
    Last Post: 03-29-2012, 01:58 PM
  4. Replies: 1
    Last Post: 01-30-2012, 11:01 AM
  5. Replies: 1
    Last Post: 07-15-2011, 09:32 PM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •