Stats missing in reports
Page 1 of 2 12 LastLast
Results 1 to 10 of 11
  1. #1
    Member
    Join Date
    Sep 2008
    Posts
    70

    Default Stats missing in reports

    I have replaced "Net won in USD" with "Net won in Eur" to my expected value and session tab, but it is not showing - not even the tab, like i havn't selected it.

    I have the newest version installed.

  2. #2
    HM Support Patvs's Avatar
    Join Date
    Feb 2009
    Location
    Amsterdam, the Netherlands
    Posts
    33,523

    Default

    On which site did you play these hands?
    Were they EUR hands?

    Do you have your ALIAS selected, can you see the stat in reports if you just select your hero of that specific site?
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

  3. #3
    Member
    Join Date
    Sep 2008
    Posts
    70

    Default

    I played them on italian sites, (ongame, stars, boss), but the results are showing just fine on my primary computer.

    I have selected my alias, and I can't see the results if i pick my nicks one by one.

    I have made a screen shot showing it; like the stat box is missing even that it is selected:

    Image - TinyPic - Free Image Hosting, Photo Sharing & Video Hosting

  4. #4
    Member
    Join Date
    Sep 2008
    Posts
    70

    Default

    It shows my winnings in "By stakes" tab, but not in "session" and "expected value - by stakes"

  5. #5
    Former HM Support DogNamedBluff's Avatar
    Join Date
    May 2011
    Posts
    5,598

    Default

    Please close HM2 and delete the REPORTS folder in:

    Windows 7/8/Vista: C:\Users\username\AppData\Roaming\HoldemManager\
    You must show both hidden files and check unhide system files. See this: Show hidden files

    Windows XP: C:\Documents and Settings\User_name\Application Data\HoldemManager
    For showing hidden files and unhide system files, see this: Microsoft Corporation

    Then restart HM2

  6. #6
    Member
    Join Date
    Sep 2008
    Posts
    70

    Default

    Didnt help

  7. #7
    Member
    Join Date
    Sep 2008
    Posts
    70

    Default

    Did replace Net won USD and EV USD with the same ind EUR, none of them are showing now. It works totally fine on my primary computer.

  8. #8
    HM Support Patvs's Avatar
    Join Date
    Feb 2009
    Location
    Amsterdam, the Netherlands
    Posts
    33,523

    Default

    Do both computer have the same version of Windows.... in English or Italian?

    Using non-European regional settings? set the date formatting of your computer to M/d/yyyy (and not to European default d/M/yyyy) with regional settings English (United States)
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

  9. #9
    Member
    Join Date
    Sep 2008
    Posts
    70

    Default

    Same version of windows in English, and i havn't change anything to non-European settings. Why should the dates have something to do with this? Resultats can be seen in graphs, and every hand is imported correctly. It is just not showing like as in the screenshot posted before.

  10. #10
    Member
    Join Date
    Aug 2010
    Posts
    50

    Default

    I've lost bb/100 and evbb/100 in race reports (again) and doing your above trick didn't help me either.

Similar Threads

  1. All reports missing
    By Anon123 in forum Bug Reports
    Replies: 3
    Last Post: 03-25-2012, 07:23 PM
  2. Am I missing some reports?
    By Ajax in forum Manager General
    Replies: 2
    Last Post: 11-24-2010, 10:28 PM
  3. missing saved Stats in Reports tab
    By shuman in forum Manager General
    Replies: 11
    Last Post: 01-07-2010, 10:57 AM
  4. Reports missing?
    By Bent in forum Manager General
    Replies: 9
    Last Post: 05-17-2009, 05:43 PM
  5. Missing "Totals" stats from Reports Page
    By Donnie Punani in forum Manager General
    Replies: 1
    Last Post: 03-18-2009, 12:22 AM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •