ipoker version 11.2.36.0
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  1. #1
    Member
    Join Date
    Jan 2009
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    90

    Default ipoker version 11.2.36.0

    Hi

    I logged into Boyle Poker this morning and they have updated to this version, now the HUD isn't working on the Speed tables, I just tried your latest beta and that doesn't work for it either, is there anything I can do to fix this problem?.

    Thanks
    Last edited by harmonica; 03-11-2013 at 02:11 PM.

  2. #2
    Junior Member
    Join Date
    Mar 2013
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    4

    Default

    Several of us are having the same problem. The hands are importing to HEM just fine but the HUD does not come up now in speed after the update.

  3. #3
    Former HM Support DogNamedBluff's Avatar
    Join Date
    May 2011
    Posts
    5,598

    Default

    This is a known issue that has been documented in detail and provided to the developers to resolve. While I do not have a specific date for when this issue will be resolved, we are putting out updates regularly.

    The assigned internal ticket # on this issue is HM-6583. I have added your email addresses to the ticket. You will be notified when there is a resolution.

  4. #4
    Junior Member
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    Feb 2011
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    6

    Default

    same problem here, would be fine if you can fix it soon.

  5. #5
    Junior Member
    Join Date
    Mar 2013
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    1

    Default

    Quote Originally Posted by DogNamedBluff View Post
    This is a known issue that has been documented in detail and provided to the developers to resolve. While I do not have a specific date for when this issue will be resolved, we are putting out updates regularly.

    The assigned internal ticket # on this issue is HM-6583. I have added your email addresses to the ticket. You will be notified when there is a resolution.

    Could I get on the email list too for notification of a fix?

  6. #6
    Junior Member
    Join Date
    Jan 2012
    Posts
    28

    Default

    Playing on winner same problem happened, hud only working on normal tables but started working again after 2 days at speed. Stopped working today at speed again tho. Could I please be notified for the fix? Thanks.

  7. #7
    HM Support Patvs's Avatar
    Join Date
    Feb 2009
    Location
    Amsterdam, the Netherlands
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    33,523

    Default

    I've added your email addresses to the bug ticket, so you'll be automatically notified when it is fixed
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

  8. #8
    Junior Member
    Join Date
    Feb 2011
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    6

    Default

    now its not working on Titan-Poker also.

  9. #9
    Junior Member
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    Mar 2013
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    2

    Default

    no HUD on winner poker for 2 days ((((

  10. #10
    Junior Member
    Join Date
    Jul 2009
    Posts
    4

    Default

    same issue.

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