Trial doesnt start
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  1. #1
    Junior Member
    Join Date
    Nov 2012
    Posts
    11

    Default Trial doesnt start

    I downloaded trial and patched hm2 , im trying to run this but nothing happens. Im running this as admin.
    HM1 worked perfectly.
    Im using win7, good pc settings.
    Im willing to buy it so ... help

    I run HM2 and nothing happens.. the process is running when i press ctrl alt del but totally nothing appears.. not much screenshot can help

    I added exceptions to firewall/avast , and still nothing.

    Log has error: "[Main:App.App_DispatcherUnhandledException] Exception: System.TypeLoadException: The generic type 'System.Collections.Generic.LinkedListNode`1' was used with the wrong number of generic arguments in assembly 'System, Version=4.0.0.0, Culture=neutral, '."

  2. #2
    Former HM Support DogNamedBluff's Avatar
    Join Date
    May 2011
    Posts
    5,598

    Default

    Please try a clean install to resolve this issue:

    You will need to delete everything except for the database, notecaddydefinitions, backups and config folders, caddylayout, CaddySettings, ColorDefinitions and layout, NoteCaddyTags and noteDefinitionsLayout files in:
    Windows 7: C:\Users\username\AppData\Roaming\HoldemManager\
    You must show both hidden files and check unhide system files. See this:
    How to show hidden files in Windows 7

    See this screenshot for location in 7 and the files you want to save:

    http://www.udbrky.com/hmsupport/modload.PNG

    Windows XP: C:\Documents and Settings\User_name\Application Data\HoldemManager
    For showing hidden files and unhide system files, see this:
    Microsoft Corporation

    See this screenshot for location in XP and the files you want to save:

    http://www.udbrky.com/hmsupport/modload_xp.gif

    Uninstall and please update to this version: http://www.holdemmanager.com/downloa...er_2_Setup.exe ---- add this file to your firewall and antivirus exceptions list and then right click, run as administrator.

    Please add holdemmanager.exe, hudfuncapps.exe, postgres.exe, pg_ctl.exe (in postgres\bin) and hmupdate.exe (available only during an update) to the list of exceptions in your firewall and antivirus.

    Please make sure that you are running as an administrator.

    You may need to uninstall your Anti Virus, install HM2, and reinstall your Anti Virus.

    If you continue to have problems, please email hm2support@holdemmanager.com, with a link to this thread and your forum name, so we can schedule a Teamviewer session.

    Please let us know when you are available in GMT time. Please remember that we schedule a couple days in advance and need to fit into our schedules. So give us a few days range of times and notice.

    The World Clock - This link will help you convert your time.

  3. #3
    Junior Member
    Join Date
    Nov 2012
    Posts
    11

    Default

    Will it affect my HM1 ?

  4. #4
    HM Support Patvs's Avatar
    Join Date
    Feb 2009
    Location
    Amsterdam, the Netherlands
    Posts
    33,523

    Default

    This won't affect HM1, both programs are completely separate (and can even be run simultaneously).
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

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