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Thread: Sync

  1. #1
    Senior Member
    Join Date
    Oct 2008
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    156

    Default Sync

    I'm trying to sync my database (23GB) however it's only doing 2 hands a second. Is there anyway I can speed this up?

  2. #2
    HM Support Patvs's Avatar
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    Feb 2009
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    Amsterdam, the Netherlands
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    33,523

    Default

    Which Operating System, Firewall, and Anti-Virus are you using?

    Update to 7655: http://forums.holdemmanager.com/hm2-...-december.html


    Which PostgreSQL version are you using?
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

  3. #3
    Senior Member
    Join Date
    Oct 2008
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    Default

    windows 7. I've already tried disabling the firewall. AVG & PostgreSQL 8.4

  4. #4
    Holdem Manager Support Sarek's Avatar
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    May 2010
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    Eridani 40
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    Default

    Some antiviruses and firewalls can interfere even when they are disabled.
    Try to uninstall

  5. #5
    Senior Member
    Join Date
    Oct 2008
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    156

    Default

    Still can't use HEM sync has the problem been fixed? It's only doing 2 hands per second

  6. #6
    Former HM Support DogNamedBluff's Avatar
    Join Date
    May 2011
    Posts
    5,598

    Default

    Please uninstall HM2 and reinstall the latest version: http://www.holdemmanager.com/downloa...er_2_Setup.exe

    Make sure you are running HM2 as an administrator
    1) Go to C:\Program Files\Holdem Manager 2 (Program Files (x86) for the 64bit version)
    2) Right click the HoldemManager.exe and choose "Properties".
    3) Go to the Compatibility Tab and select "Run this program as an Administrator".
    4) Repeat Steps 2 and 3 for HudFuncsApp.exe

    Add exceptions for HM2, PostgreSQL, and any other programs you use for poker to your firewall and anti-virus exceptions lists.
    http://hm2faq.holdemmanager.com/ques...%28Firewall%29

    Turn off User Account Control: http://www.mydigitallife.info/2008/1...windows-7/]How to Disable and Turn Off UAC in Windows 7 My Digital Life

    Run a manual Windows Update and install all updates, including all .net framework updates.
    --
    You need to make sure that this folder

    Windows 7/8/Vista: C:\Users\{username}\AppData\Roaming\HoldemManager\
    Showing hidden files and sytem files and folders: Show hidden files

    Windows XP: C:\Documents and Settings\User_name\Application Data\HoldemManager
    Showing hidden files and sytem files and folders: Microsoft Corporation

    is not read only and that all permissions are set to full for your user name. The folder will continue showing read only after that, this is an issue in Windows.
    --
    If you continue to have problems, please reproduce the problem and send your log file to hm2support@holdemmanager.com with a link to this thread. -
    http://hm2faq.holdemmanager.com/ques...ger+Support%3F

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