Delayed Popups
Page 1 of 2 12 LastLast
Results 1 to 10 of 19

Thread: Delayed Popups

  1. #1
    Junior Member
    Join Date
    Nov 2012
    Posts
    16

    Default Delayed Popups

    hello

    When i click hud to open my Main pop up its appears after more than 2 sec , its quite long time if im multitabling, also its sometimes flashes , how to fix that?

  2. #2
    HM Support Patvs's Avatar
    Join Date
    Feb 2009
    Location
    Amsterdam, the Netherlands
    Posts
    33,523

    Default

    Update: http://www.holdemmanager.com/Downloa...AutoUpdate.exe

    Which Operating System, Firewall, and Anti-Virus are you using?

    Turn off User Account Control: How to Disable and Turn Off UAC in Windows 7 « My Digital Life

    Also update your videocards driver with the latest AMD Catalyst / Nvidia beta driver.
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

  3. #3
    Junior Member
    Join Date
    Nov 2012
    Posts
    16

    Default

    Windows 7 i dont use any active firewall and antivirus atm. I know that some my friends had same issue with main popup opens with 1sec delay , its seems to be far away behind hm1

  4. #4
    You're out! udbrky's Avatar
    Join Date
    Jul 2008
    Posts
    20,898

    Default

    1 - Make sure windows is fully updated until 'No New Important Updates are Found' (this may require multiple restarts and multiple 'check for updates'), including Internet Explorer (even if you use a different web browser).
    2 - Update your graphics drivers - http://faq.holdemmanager.com/questio...hicsCardDriver
    3 - Update Logitech Setpoint - Support + Downloads: SetPoint - Logitech
    4 - Disable desktop composition - Enable or Disable Desktop Composition ~ Windows 7 Support
    5 - Set desktop theme to basic, default, or a non-aero theme - Disable Aero on Windows 7 or Vista - How-To Geek (this will be the same for win8/7)
    Regards udbrky (Chris)

  5. #5
    Junior Member
    Join Date
    Nov 2012
    Posts
    16

    Default

    i did all of this and still no changes, my hud starts to blink few times until the pop up appears

  6. #6
    Former HM Support DogNamedBluff's Avatar
    Join Date
    May 2011
    Posts
    5,598

    Default

    Please try reinstalling Microsoft .NET Framework to resolve this issue:

    If Vista/XP:
    1) Download and run this uninstaller - http://www.holdemmanager.com/Downloads/cleanup_tool.exe
    2) Install this one: http://download.microsoft.com/downlo...dotnetfx35.exe

    Then download 4.0 here - Download Microsoft .NET Framework 4 (Web Installer) from Official Microsoft Download Center

    If Windows 7:
    1) Download and run this uninstaller - http://videos.holdemmanager.com/dotn...eanup_tool.zip
    2) Install this one: Download Microsoft .NET Framework 4 (Web Installer) from Official Microsoft Download Center

  7. #7
    Junior Member
    Join Date
    Nov 2012
    Posts
    16

    Default

    still same issue, pop ups and whole hud are blinking at replyer while im switching between popups

  8. #8
    Former HM Support DogNamedBluff's Avatar
    Join Date
    May 2011
    Posts
    5,598

    Default

    This is a known issue that has been documented in detail and provided to the developers to resolve. While I do not have a specific date for when this issue will be resolved, we are putting out updates regularly.

    The assigned internal ticket # on this issue is HM-3103. We will often release builds on a limited basis, only in the forums for a few days first, so please check back on this thread http://forums.holdemmanager.com/hm2-releases/ for that ticket #.

    I have added your email address to the ticket. You will be notified when there is a resolution.

  9. #9
    Junior Member
    Join Date
    Nov 2012
    Posts
    16

    Default

    and what should i do with my main popup opens after 2secs+ ?

  10. #10
    HM Support Patvs's Avatar
    Join Date
    Feb 2009
    Location
    Amsterdam, the Netherlands
    Posts
    33,523

    Default

    How large is your database?
    Do your popups also take such a long time to popup if you create a new database and/or instead of the main popup you use smaller popups?

    hud options--> player preferences--> stats tab--> assign a popup to a stat for example Default_Flop, Default_Preflop
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

Similar Threads

  1. Replies: 4
    Last Post: 04-02-2012, 03:07 PM
  2. Delayed Cbet statistic?
    By ice320 in forum Manager General
    Replies: 4
    Last Post: 06-17-2011, 05:15 AM
  3. HUD stats delayed on PokerStars
    By Whirlaway in forum Manager General
    Replies: 2
    Last Post: 06-05-2010, 07:18 PM
  4. Delayed Write Failed
    By GoToBed in forum Manager General
    Replies: 2
    Last Post: 08-31-2009, 07:50 PM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •