IGT 10 Euro Superturbo sng unsupported. 5 Euros superTurbo are supported. Why?
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  1. #1
    Junior Member
    Join Date
    Aug 2012
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    2

    Default IGT 10 Euro Superturbo sng unsupported. 5 Euros superTurbo are supported. Why?

    Hi Holdem Manager Staff I'm trying Hm2 after 2 years using alwasy HM1. I play 5 and 10 superturbo igt sngs but in this time only 10 euros. On HM1 all work very well but on Hm2 I can play 10 euros sngs only with the help of table finder and I have to use it for every single Table I open and it's very annoying . I've tried all but nothing and only today I've discovered that the 5 euros sng are working well and without the help of the table finder. the sngs are the same but the 5 euros sngs have a different id on the table because it's possible buy them with 500 points ( and this 500 is on the table description too). An other thing I've noticed on Active session of HM2 is that for the 5 euros sngs I have the correct ids anf the details (Pot,Players...) while all the 10 euros sngs are described all like "101 Super Turbo Sit Go" without game details while I'm plying and when my sngs are finished the 10 euros sngs stay there again while the 5 euros are disappeared correctly.
    Hope you can fix soon this strange bug.

  2. #2
    HM Support Patvs's Avatar
    Join Date
    Feb 2009
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    Amsterdam, the Netherlands
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    33,523

    Default

    Email us a handhistory file of a $10 ST game with a link to this thread in the email.
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

  3. #3
    Junior Member
    Join Date
    Aug 2012
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    2

    Default

    Ok I've sent you the hand history of a IGT 10 euro Superturbo sng. Hope you can fix this problem soon. Thanks. Bye

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