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  1. #1
    Senior Member
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    Default Problems with EUR

    Hi

    A fellow of pokerstrategy.fr (joueuseLambada) has an EUR problem:

    When she clicks on the button 'stats'.

    [IMG][/IMG]

    She selects €

    [IMG][/IMG]

    And in €, the results are empty or wrong results. The graphs appear with the wrong currency. She has to change all the time
    Here she just changed the rake in € and the 'total amount won'.

    [IMG][/IMG]

    Whats wrong?

    Thanks for your answer and regards

  2. #2
    HM Support Patvs's Avatar
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    Default

    On which site were these games played?

    Email us a handhistory file (+ matching summary file)
    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here


    HM2 FAQ -- Quick Start HM2 Guide -- Licensing -- Postgresql issues -- Top 10 Performance Tips

  3. #3
    Senior Member
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    Default

    Same issue here, Euro rake always reported as 0

  4. #4
    HM Support Patvs's Avatar
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    Default

    On which site were these games played?

    Email us a handhistory file (+ matching summary file)
    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here


    HM2 FAQ -- Quick Start HM2 Guide -- Licensing -- Postgresql issues -- Top 10 Performance Tips

  5. #5
    Senior Member
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    Default

    Hi Patrick

    The player seem to be in holiday, no answer, will see later.

  6. #6
    Senior Member
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    Apr 2011
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    Default

    Hi Pat,
    this happens to all tourneys I played in pokerstars.com since mid 2010. On the new pokerstars.es (1 week or so) no difference.
    Hope this helps.

  7. #7
    Administrator DogNamedBluff's Avatar
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    May 2011
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    5,681

    Default

    The $Rake and €Rake are cash game stats. Please try the 'Tourney Rake' stat.
    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, you can do so here: Leave Feedback

  8. #8
    Senior Member
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    Apr 2011
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    Default

    Tourney Rake for €, doesn't appear on the list, only Net Winnings (build 6948)

  9. #9
    HM Support Patvs's Avatar
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    Default

    The current column "rake" (=Tourney Rake) should already display the rake in the same currency the game was played in.

    We have no tourney rake stats in other currencies.
    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here


    HM2 FAQ -- Quick Start HM2 Guide -- Licensing -- Postgresql issues -- Top 10 Performance Tips

  10. #10
    Senior Member
    Join Date
    Apr 2011
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    Default

    Hi Pat, In fact I opened a suggestion thread for this.
    The exchanged rate of the buyins and rakes is a little bit messy if you have been playing 5 or 6 tourneys at the same time.
    And many people won't be able to play in $ anymore.
    I was checking if this stat was available to compare the increase in rake due to the new local spanish sites..
    Thxs anyway.

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