Poker Software
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  1. #1
    Senior Member
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    Sep 2008
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    115

    Default sit out/sit back

    whenever i sit out/back hud stops refreshing, i ve been reporting for 3 months, when will this be finally fixed??

  2. #2
    Administrator DogNamedBluff's Avatar
    Join Date
    May 2011
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    5,681

    Default

    Which site and games is this occurring on for you?
    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, you can do so here: Leave Feedback

  3. #3
    Senior Member
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    Sep 2008
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    Default

    ps normal 6m and 9m, maybe its not related to sitout but i always get some not refreshing tables after sit back, i ll watch it closely and let u know

  4. #4
    HM Support Patvs's Avatar
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    Feb 2009
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    Amsterdam, the Netherlands
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    28,401

    Default

    Do you still have this issue in
    http://www.holdemmanager.com/Downloa...AutoUpdate.exe ?

    Did you turn on live tracking for PokerStars?
    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here


    HM2 FAQ -- Quick Start HM2 Guide -- Licensing -- Postgresql issues -- Top 10 Performance Tips

  5. #5
    Senior Member
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    Sep 2008
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    Default

    i already have 6900 and yes its sitout related

  6. #6
    HM Support Patvs's Avatar
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    Default

    How long do you sitout?
    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here


    HM2 FAQ -- Quick Start HM2 Guide -- Licensing -- Postgresql issues -- Top 10 Performance Tips

  7. #7
    Senior Member
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    Sep 2008
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    115

    Default

    i dont know but i always wait for blinds

    hitting stop/start hud fixes the problem

  8. #8
    HM Support Patvs's Avatar
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    Feb 2009
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    Default

    Which Operating System, Firewall, and Anti-Virus are you using?

    For W7 and Vista you must set \holdem manager\holdemmanager.exe, hudfuncsapp.exe are started as administrator. Run the windows explorer and navigate to your Holdemmanager2 installation directory. Right click the executables and select properties... then select "Run as admin" from the compatibility tab.

    Add exceptions to the windows firewall for those files even if the firewall is turned off. If you have a 3rd party firewall, do the equivalent or uninstall it temporarily.

    Run a manual Windows Update and install all updates, including all .net framework updates.

    Turn off User Account Control: How to Disable and Turn Off UAC in Windows 7 « My Digital Life
    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here


    HM2 FAQ -- Quick Start HM2 Guide -- Licensing -- Postgresql issues -- Top 10 Performance Tips

  9. #9
    Senior Member
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    Sep 2008
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    178

    Default

    I think I've experienced same problem with HUD.

  10. #10
    HM Support Patvs's Avatar
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    Default

    @stasek, but you have this issue with MTTs right, which is a known issue.


    TS wrote: "ps normal 6m and 9m" and this issue really shouldn't occur with regular cashgames.
    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here


    HM2 FAQ -- Quick Start HM2 Guide -- Licensing -- Postgresql issues -- Top 10 Performance Tips

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