marking hands problem

[siweq86]

Hi,
I'm playing Zoom on P* and have problem. Marking hands during play works fine but after HM2 restart all marks dissapear.

[DogNamedBluff]

This issue has been confirmed as fixed in the latest builds.

Please reinstall the latest version of HM2: http://www.holdemmanager.com/downloa...er_2_Setup.exe

Make sure to install HM2 on an administrator account and run HM2 as an administrator.

Please turn off User Account Control (UAC).

Add holdemmanager.exe, hudfuncapps.exe, postgres and pg_ctl to the exceptions list in the firewall and antivirus software.

[siweq86]

I reinstalled HM2 (it was always installed as an administrator account). I always have turned off UAC. I added holdemmanager.exe, hudfuncapps.exe, postgres and pg_ctl to exception list in Avast but there is still the same problem. It doesn't help.
I made video from this: Untitled3 - YouTube

[DogNamedBluff]

I have forwarded this issue to our bugs department for further investigation. It will be tested in the order in which it was received. We will reply back in this thread with our findings.

[DogNamedBluff]

Hi. Please try reinstalling the latest version of HM2 as we are unable to reproduce the issue on this build. Please update to this version: http://www.holdemmanager.com/Downloa...AutoUpdate.exe (6971)

If you continue to have problems, please reproduce the problem, describe exactly what you were doing, and attach your log.txt file -

http://hm2faq.holdemmanager.com/ques...ger+Support%3F

Thank you.