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  1. #11
    Senior Member
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    Sep 2008
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    Quote Originally Posted by mamba View Post
    This issue seemed to been gone, but w/ 6745 it's back. Not a single hand of my 30+ marked hands from today shows up when filtered to.
    +1, marked some hands during session, and when tried to review them day later, they were gone (unmarked)

  2. #12
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    Dec 2011
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    lol!

  3. #13
    Former HM Support DogNamedBluff's Avatar
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    May 2011
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    5,598

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    Please update to the latest version of HM2 to resolve this issue: http://www.holdemmanager.com/Downloa...AutoUpdate.exe

    Make sure to install HM2 on an administrator account and run HM2 as an administrator.

    Please turn off UAC.

    Add HoldemManager.exe, HudFuncApps.exe, Postgres and PG_CTL to the exceptions list in any firewall or antivirus software.

  4. #14
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    Dec 2011
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    Quote Originally Posted by DogNamedBluff View Post
    Please update to the latest version of HM2 to resolve this issue: http://www.holdemmanager.com/Downloa...AutoUpdate.exe

    Make sure to install HM2 on an administrator account and run HM2 as an administrator.

    Please turn off UAC.

    Add HoldemManager.exe, HudFuncApps.exe, Postgres and PG_CTL to the exceptions list in any firewall or antivirus software.
    "PG_CTL" is the same that "pg_ctl - starts/stops/restarts the PosgreSQL server"?

  5. #15
    Former HM Support DogNamedBluff's Avatar
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    Yes.

  6. #16
    Junior Member
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    Oct 2012
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    14

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    Hi,

    looks like an old issue but I have the same problem with the latest version of hm2. I was so happy about the fact that the hotkeys have been added and fixed and I could mark my hands for review with one click which worked just fine. But recently i noticed that they just disapear if you want to return to them after 24h. On my previous session i thought maybe I did sth wrong and the hands have been not saved. But yesterday I finished my session late at night and i wanted to see if this time the marked hands are saved and they were. But it was to late to analyze them so ok, i will do it tomorrow. Today I just wanted to go back to them but....they are gone. Any ideas, guys?

  7. #17
    Graphics Guru fozzy71's Avatar
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    Sep 1971
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    27,908

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    This issue has been documented in detail and provided to the developers to resolve.

    The assigned internal ticket # on this issue is HM-8042: Marking hands via hotkey, then restarting, the hands are not marked in the DB

    I have added your email address to the ticket so we can notify you once we have fixed it.

  8. #18
    Junior Member
    Join Date
    Apr 2017
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    8

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    And after 3 years I have the same problem in HM2 2.0.0.8473

  9. #19
    HM2! udbrky's Avatar
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    Jul 2008
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    18,291

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    Did you try this:

    After your session you could try going to the Reports > Sessions report and enable the [x] Marked Hands filter above the Hands View grid and then change the mark or add a second mark to the hands you marked during the session and hopefully they will not be forgotten that way



    I do not have an ETA. It is a low level issue.
    Regards udbrky (Chris)

  10. #20
    Member
    Join Date
    Jan 2015
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    54

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    Quote Originally Posted by udbrky View Post
    Did you try this:

    After your session you could try going to the Reports > Sessions report and enable the [x] Marked Hands filter above the Hands View grid and then change the mark or add a second mark to the hands you marked during the session and hopefully they will not be forgotten that way



    I do not have an ETA. It is a low level issue.
    I appreciate that you have more pertinent issues to work on, it would be nice however if this feature could work, as it's very useful to be able to target specific hands that one encountered as troublesome during a session in this manner. I often don't remember small details if I review a day later, or even after just closing and opening HM2. Anyway, thanks for the work-around tip, I'll give it a try.

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