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  1. #1
    Senior Member
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    Sep 2009
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    277

    Default Windows messed up.

    I
    when i open certain windows, they gradually mix into the background making for example note taking impossible.
    Screenshot of "note"-window to better illustrate what I mean:


    I use Win7
    HEM2 2006470
    Last edited by dan233; 03-18-2012 at 01:36 AM.

  2. #2
    Junior Member
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    Dec 2009
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    8

    Default

    same problem. pop-up, notes, etc.
    win7/2.0.0.6384

  3. #3
    HM Support Patvs's Avatar
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    Amsterdam, the Netherlands
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    32,580

    Default

    Does the window become normal again if you resize it?

    Which Operating System, Firewall, and Anti-Virus are you using?

    For W7 and Vista you must set \holdem manager\holdemmanager.exe, hudfuncsapp.exe are started as administrator. Run the windows explorer and navigate to your Holdemmanager2 installation directory. Right click the executables and select properties... then select "Run as admin" from the compatibility tab.

    Add exceptions to the windows firewall for those files even if the firewall is turned off. If you have a 3rd party firewall, do the equivalent or uninstall it temporarily.

    Run a manual Windows Update and install all updates, including all videocard driver updates and .net framework updates.

    Turn off User Account Control: How to Disable and Turn Off UAC in Windows 7 My Digital Life
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

  4. #4
    Senior Member
    Join Date
    Sep 2009
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    Default

    Quote Originally Posted by Patvs View Post
    Does the window become normal again if you resize it?

    Which Operating System, Firewall, and Anti-Virus are you using?

    For W7 and Vista you must set \holdem manager\holdemmanager.exe, hudfuncsapp.exe are started as administrator. Run the windows explorer and navigate to your Holdemmanager2 installation directory. Right click the executables and select properties... then select "Run as admin" from the compatibility tab.

    Add exceptions to the windows firewall for those files even if the firewall is turned off. If you have a 3rd party firewall, do the equivalent or uninstall it temporarily.

    Run a manual Windows Update and install all updates, including all videocard driver updates and .net framework updates.

    Turn off User Account Control: How to Disable and Turn Off UAC in Windows 7 My Digital Life
    Hi thanks for reply
    Like I said I use Win7
    HEM2 2006470

    I didnt mention the antivirus which is avast (exeption for hem added)

    I know all these other manipulations and they ve been applied.

    -Resizing the affected windows doesnt help

  5. #5
    HM Support Patvs's Avatar
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    Amsterdam, the Netherlands
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    32,580

    Default

    Do you have the issue if you downgrade to: http://www.holdemmanager.com/Downloa...2.0.0.6470.exe
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

  6. #6
    Junior Member
    Join Date
    Dec 2009
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    8

    Default

    btw
    mouseover pop-ups works fine even if make main pop-up mouseover but "click" pop-ups messed

  7. #7
    HM2! udbrky's Avatar
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    Jul 2008
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    11,192

    Default

    Please make sure your graphics card driver is updated.
    Right click My Computer, click properties, open Device Manager
    Open Display Adapter
    Google search for "your model # driver" and download for your operating system.

  8. #8
    Senior Member
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    Sep 2009
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    Default

    Thanks but I have the latest driver installed already but the problem is there regardless.
    My graphic card is an ATI mobility radeon HD 4300

  9. #9
    Senior Member
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    Default

    Quote Originally Posted by Patvs View Post
    Do you have the issue if you downgrade to: http://www.holdemmanager.com/Downloa...2.0.0.6470.exe
    yes the problem is still there if I downgrade

  10. #10
    HM Support Patvs's Avatar
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    Default

    Do you have the same issue if you turn off the Windows AERO interface?
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

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