Import from HM-1 not correct

[Steinpilz0104]

Hi,

A fellow of pokjerstrategy.com has reported me the following:

After having installed HM2, he has a hughe problem when importing Hands from HM-1 HM1. In reality, nothing is imported.

Informations: He plays on PartyPoker and Pokerstars, installed HM2 into défault pad (C:/ ........) however HM1 is on another HD (D:/ .......).

Done process and the problems which came out:

- JImport hands from HM1.





At the end of the transfer there is a first anomaly as there was only 30 000 hands imported out of 47 000





- Je vais ensuite voir mes résultats dans l'onglet "Report" du logiciel et voici ce qu'il m'affiche (PartyPoker en haut et PokerStars en bas)




Only11 tourneys on Party Poker and 63 of Pokerstars however I've played 630 intotal. In these 11 tourneys noone has correct result data (all are false)

- Finally, when he looks in "database info", this is what comes out:



However I absolutly do not have all these tourney shown in the program.

More Informations: I tried to import somes hands manually (over folders, about 10 for testing). Here is the same problem; with tourneys and falses results or nothing is shown.

Do you need more informations?

[udbrky]

Please have the person upload the backup of hm1 to a site like dropbox, email us a link with a link to this thread to hm2support@holdemmanager.com

For now, import the hands from c:\hmarchive